Dax Perez Velazquez
West New York,NJ
Summary
Dynamic Sales Manager with a proven track record at Wyndham Vacation Ownership, excelling in relationship building and sales team leadership. Achieved significant sales revenue growth through strategic planning and exceptional customer service. Skilled in staff management and performance optimization, fostering long-lasting client relationships and team success.
Overview
17
17
years of professional experience
Work History
Cable Technician Supervisor
Optimum Online
02.2022 - 01.2025
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
Sales Manager
Armani Exchange
02.2018 - 01.2022
Sales Manager
Wyndham Vacation Ownership
03.2008 - 01.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
Associate of Arts - Paralegal Studies
FMU
Orlando, FL01-2002
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cable Technician Supervisor
Optimum Online
02.2022 - 01.2025
Sales Manager
Armani Exchange
02.2018 - 01.2022
Sales Manager
Wyndham Vacation Ownership
03.2008 - 01.2017
Associate of Arts - Paralegal Studies
FMU
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