- Web Development and Design
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- Developing software, websites, and apps in various programming languages
Dax Skipwith
Kailua,HI
Summary
U.S. Marine Corps Veteran with over 5 years of experience in enterprise IT operations, network administration, and systems support. Proven ability to manage, maintain, and secure data systems in high-tempo, mission-critical environments. Skilled in troubleshooting, system optimization, account management, and ensuring operational readiness across diverse platforms. Experienced in coordinating resources, managing priorities, and leading teams to streamline workflows and improve system efficiency. Recognized for exceptional performance, technical proficiency, leadership, and commitment to delivering reliable and secure IT services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Systems Administrator
UNITED STATES MARINE CORPS
Okinawa, Japan & Kaneohe Bay Hawaii
06.2022 - Current
- Service Request Management Technician
- Extensive knowledge of the Service Catalog, BMC ITSM Remedy usage and operation as well as process flows and ticket routing.
- Extensive knowledge of Enterprise policies and procedures and required documentation for proper Service Request submission.
- Knowledge of and experience in ITIL best practices and Organizational structures.
- Ability to lead a diverse team and multi-generational workforce.
- Excellent customer service skills and an ability to de-escalate tense and/or confrontational situations.
- Excellent problem-solving skills and conceptualization in sometimes difficult and high-stress situations/environments.
- Excellent written and oral communication skills with an emphasis on attention to detail.
- Proficiency in all basic Microsoft Office tools, such as: Access, Excel, Outlook, Adobe Acrobat Professional, and Word.
- Managed data integrity across multiple systems to ensure accurate reporting and analysis.
Watch Officer/ Watch Chief
3D Network Battalion
Okinawa, Japan & Kaneohe Bay Hawaii
09.2022 - Current
- Proven ability to monitor, maintain, and secure enterprise networks and mission-critical systems in real-time, high-tempo across the Indopacific Region, the 4 countries including Japan, Korea, Guam, Australia and Hawaii
- Skilled in network monitoring, incident response, system administration, and troubleshooting across classified and unclassified environments across 2 NSOCs
- Experienced in analyzing network activity, managing user accounts, and ensuring compliance with cybersecurity policies and operational standards.
- Recognized for exceptional performance, technical expertise, professionalism, and commitment to safeguarding critical information systems from Jun 2022 - Present
End User Support Field Service Representative
UNITED STATES MARINE CORPS
Okinawa, Japan & Kaneohe Bay Hawaii
04.2023 - 12.2024
- Wide range of knowledge of hands-on skill for communications equipment installation and troubleshooting.
- Comprehensive analytical ability to gather, assemble, and analyze facts, draw conclusions, perform risk analysis, and devise solutions to problems which will increase the effectiveness of the unit.
- Wide range of knowledge of systems integration, significant technical knowledge of current/future automation hardware, software, and communication products and standards to formulate new solutions and approaches to satisfy customer requirements, and a vast, wide-range knowledge of automation and communication technical concepts, principles, and practices are required to ensure successful project implementation.
- Knowledge of Information Assurance.
- Knowledge of the functional processes and missions to develop and implement comprehensive intricate garrison and deployable solutions.
- Basic knowledge of property control, security accreditation acquisition, and contracting.
Asset Management
3D Network Battalion
Okinawa, Japan & Kaneohe Bay Hawaii
03.2025 - 11.2025
- Managed and inventoried IT equipment and supplies valued at $4,712,179.19 for all Marine Corps installations throughout Hawaii
- Proven ability to manage and track equipment, maintain accurate records, and ensure timely distribution of critical resources in high-tempo environments. Assisted in department-wide training compliance updates resulting in no discrepancies during QC inspections.
- Skilled in budgeting, scheduling, and coordinating supply chain activities to support mission readiness.
- Experienced in leading teams, streamlining workflows, and improving efficiency across supply operations.
Skills
- 5 years of experience in enterprise IT operations, network administration, and systems support
- Skilled in troubleshooting, system optimization, account management, and ensuring operational readiness across diverse platforms
- Extensive knowledge of the Service Catalog, BMC ITSM Remedy usage and operation as well as process flows and ticket routing
- Knowledge of and experience in ITIL best practices and Active Directory Organizational structures
- Proficiency in all basic Microsoft Office tools, such as: Access, Excel, Outlook, Adobe Acrobat Professional, and Word
- Customer service skills and an ability to de-escalate tense and/or confrontational situations
- Proven ability to monitor, maintain, and secure enterprise networks and mission-critical systems in real-time, high-tempo operations
- Skilled in network monitoring, incident response, system administration, and troubleshooting across classified and unclassified environments
- Experienced in analyzing network activity, managing user accounts, and ensuring compliance with cybersecurity policies and operational standards
- Demonstrated leadership in coordinating teams, streamlining workflows, and maintaining continuous operational readiness
Accomplishments
- Collaborated with team of [20] in the development of 3NB Network Security Operations Center.
- Achieved high-volume ticket processing & low ticket turnaround times with accuracy and efficiency.
- Supervised team of 30 staff members.
- Achieved streamlined workflows and improved system efficiency. by introducing standard operating procedures tasks.
- Documented and resolved repetitive network issues which led to upgrades in Marine Corps installations across the Indo Pacific.
Certification
Security+601, CompTIA, 20230408 - Present
Interests
Timeline
Asset Management
3D Network Battalion
03.2025 - 11.2025
End User Support Field Service Representative
UNITED STATES MARINE CORPS
04.2023 - 12.2024
Watch Officer/ Watch Chief
3D Network Battalion
09.2022 - Current
Data Systems Administrator
UNITED STATES MARINE CORPS
06.2022 - Current
WORK HISTORY
- Service Request Management Technician | 3d Network Battalion (3NB), Okinawa | June 2022 – November 2022
- 3D Network Battalion (3NCC) Watch Officer | 3NB, Okinawa | November 2022 – April 2023
- End User Support Field Service Representative | 3NB, Okinawa | April 2023 – May 2023
- End User Support Technician | 3D Network Battalion (3NB), Hawaii | May 2023 – August 2023
- 3D Network Control Center (3NCC) Watch Chief | 3NB, Okinawa | September 2023 – December 2024
- Service Request Management NCOIC / Lead | 3NB, Okinawa | August 2024 – December 2024
- 3D Network Battalion (Hawaii) Watch Chief | 3NB, Hawaii | December 2025 – Present
- Service Request Management Technician | 3NB, Hawaii | December 2024 – Present
Certificate of Commendation
SUPERIOR PERFORMANCE IN THE EXECUTION OF HIS DUTIES WHILE SERVING AS WATCH OFFICER, 3D NETWORK BATTALION, MARINE CORPS CYBERSPACE OPERATIONS GROUP FROM JUNE 2022 TO NOVEMBER 2024. CORPORAL SKIPWITH PERFORMED HIS DEMANDING DUTIES IN AN EXEMPLARY AND HIGHLY PROFESSIONAL MANNER. DURING THIS PERIOD, HE DEMONSTRATED TECHNICAL EXPERTISE AND LEADERSHIP WHILE MONITORING AND MAINTAINING CRITICAL MARINE CORPS ENTERPRISE NETWORK COMMUNICATION SYSTEMS SUPPORTING THE FLEET MARINE FORCE THROUGHOUT THE INDO-PACIFIC AREA OF OPERATIONS. HE MADE CRITICAL REVISIONS TO THE 3D NETWORK BATTALION NETWORK CONTROL CENTER STANDARD OPERATING PROCEDURES, ENSURING DETAILED GUIDANCE AND REPORTING INSTRUCTIONS ARE AVAILABLE FOR ALL WATCH OFFICERS RESULTING IN THE REDUCTION OF NETWORK OUTAGE TIMES. HE ROUTINELY LEVERAGED HIS FORMIDABLE VERBAL AND WRITTEN COMMUNICATION SKILLS, INTERFACING WITH SENIOR MEMBERS OF ADJACENT COMMANDS. HIS PROFESSIONALISM AND CLEAR, CONCISE REPORTING ENSURED SEAMLESS COORDINATION BETWEEN THE BATTALION AND THE FLEET MARINE FORCE, ENABLING THE TIMELY RESOLUTION OF COMPLEX NETWORK OUTAGES AND THE SUCCESSFUL EXECUTION OF JOINT OPERATIONS THROUGHOUT THE REGION. CORPORAL SKIPWITH'S EXCEPTIONAL PROFESSIONALISM, INITIATIVE, AND LOYAL DEDICATION TO DUTY REFLECTED CREDIT UPON HIM AND WERE IN KEEPING WITH THE HIGHEST TRADITIONS OF THE MARINE CORPS AND THE UNITED STATES NAVAL SERVICE.