Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayami Orozco

Miami

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. I have great time managment, always available when needed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Manager

Party City
Miami
10.2022 - 03.2025
  • Supervised daily store operations and staff to optimize workflow efficiency.
  • Trained new employees on customer service standards and operational procedures.
  • Managed inventory levels and placed merchandise orders as necessary.
  • Coordinated special events and promotions to increase store traffic and sales volume.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Monitored cash handling procedures to ensure financial integrity in store operations.
  • Evaluated staff performance and addressed issues to improve service quality.
  • Developed strategies to boost customer satisfaction and maintain accurate employee records.

Education

Associate of Arts - Medical

Compu-med Vacational Careers Corp
Miami, FL
06-2028

Skills

  • Customer service
  • Time management
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Business development
  • Work prioritization
  • Staff development
  • Performance management
  • Recruiting and interviewing
  • Decision-making
  • Data analysis
  • Inventory management
  • Goal setting
  • Disciplinary techniques
  • Sales management
  • Fluent bilingualism
  • Bilingual communication
  • Customer support
  • Telephone etiquette

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Manager

Party City
10.2022 - 03.2025

Associate of Arts - Medical

Compu-med Vacational Careers Corp
Dayami Orozco