Dayan Colon Lopez
Medical Assistant
Anchorage,AK
Summary
Passionate bilingual leader in healthcare who prioritizes patient care and operational efficiency. Attaining a solid foundation in healthcare administration, process improvement, HIPAA and regulatory compliance, with commitment to enhancing both patient and staff satisfaction. Prioritize productive and efficient office staff while also exhibiting exceptional customer service and problem solving. Having genuine care for not only the health of patients, but for the staff and overall office as well.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
2
2
Language
Work History
Medical & Chiropractic Assistant
Tricoche Integrated Health
Melbourne, FL
06.2018 - Current
- Enhanced office efficiency, coordinating charts, completing insurance forms/verification and assisting patients with diverse needs.
- Trained new staff with patient success driven culture, office protocols, office mission, and the importance of assisting each patient towards their healthcare journey.
- Directing over 100-200 patients daily to allocated rooms, fielded questions, obtained vitals, past medical history, and prepared for physician exams.
- Established front desk skills, scheduling, receiving payments, and promoting office specials.
- Prepped for treatment procedures.
- Completed in patient therapy and x-rays.
- Demonstrated rehabilitative exercises.
- Medical records management.
Education
Bachelor of Science - Healthcare Administration
Eastern Florida State College
Cocoa, FL 05.2020 - 05.2021
High School Diploma -
Heritage High School
Palm Bay, FL 05.2013 - 05.2017
Skills
Exceptional Interpersonal Skills
undefinedCertification
FEMA “Active Shooter: What You Can Do” Certification – 10/7/2022
Volunteer Work
- Food Pantry Drive in Orlando, FL [October 2021]
- Team Depot - Veteran Home Remodeling [June 2019]
- Team Depot - Veteran Home Remodeling [July 2018]
References
Professional
- Dr. Victor Tricoche (Chiropractor - FL) (386) 562-0188
- Leilany Tricoche (Office Manager - FL) (813) 494-1924
- Debbie Kulchycki (Nurse Practitioner - FL - PLEASE TEXT prior to calling) (817) 345-1373
Personal
- Rebecca Robbins - (907) 202 - 2333 - AK
- Christine Shephard (321) 243-3831 - FL
- Amanda Disney (321) 412-1155 - FL
- Pam Avalos (561) 667-0845 - FL
Languages
Spanish
Native or Bilingual
Timeline
Bachelor of Science - Healthcare Administration
Eastern Florida State College
05.2020 - 05.2021
Medical & Chiropractic Assistant
Tricoche Integrated Health
06.2018 - Current
High School Diploma -
Heritage High School
05.2013 - 05.2017
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