Dayana Andueza
Tomball,TX
Summary
Sales expert with more than 10 years of experience, professional Venezuelan lawyer and certified specialist in planning all types of events. Excellent customer service, providing the best support and conviction for the choice of products, and additionally solved any problem. Strategic leader with extensive teamwork capacity, with strong knowledge in organization, document writing. Always valued and commended for demonstrating honesty, proactivity, commitment and ability to quickly learn new and different areas.
Overview
12
12
years of professional experience
Work History
Sales Associate
Rockon Wireless LLC
Houston, TX
01.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Collaborated with management teams to develop innovative marketing strategies.
- Analyzed customer feedback data to recommend improvements in service quality.
- Built relationships with customers to encourage repeat business.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Recommended merchandise to customers based on needs and preferences.
- Maintained knowledge of sales and promotions, return policies and security practices.
Lawyer
Faria Corporación Jurídica
Maracaibo, Venezuela
10.2018 - 10.2021
- Reviewed and drafted legal documents, such as contracts and wills.
- Analyzed complex legal issues and provided advice to clients.
- Advised clients regarding business transactions, claim liability, advisability of prosecuting or defending lawsuits, or legal rights and obligations.
- Developed strategies to resolve complicated legal issues for clients.
- Prepared cases for trial by researching case law and preparing arguments.
- Explained technical aspects of legal matters in an understandable manner to non-lawyers.
- Worked closely with other professionals such as accountants, financial advisors, real estate agents., in order to provide comprehensive advice to clients.
- Interpreted laws, rulings and regulations for individuals and businesses.
- Presented evidence to defend clients or prosecute defendants in criminal or civil litigation.
- Managed successful voir dire processes to optimize jury selection.
- Interviewed clients and witnesses to acquire additional insight into case details.
- Interpreted legal instruments, agreements, memoranda of understanding and internal policies for governing bodies.
Event Planner
Party Design C.A
Maracaibo, Venezuela
07.2018 - 10.2021
- Developed detailed event plans and timelines to ensure successful execution of events.
- Assisted in the preparation of budgets and monitored expenses throughout the duration of an event.
- Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
- Managed social media accounts associated with company's events portfolio.
- Coordinated plans and specific event needs with internal personnel.
- Arranged security, printing and supply vendors to meet unique requirements of each event.
- Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
- Selected chefs or catering companies to prepare food for events.
- Negotiated with vendors to achieve most favorable terms.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
Sales Manager
Mega Play C.A
Maracaibo , Venezuela
10.2011 - 07.2018
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Developed and implemented new sales strategies to update product lines.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Education
Lawyer -
Universidad Privada Rafael Belloso Chacin
Maracaibo, Venezuela04-2018
Master in Event Production -
Fedreacion Venezolana De Eventos
Maracaibo, Venezuela06-2017
Diploma in Special Events Management And Protocol -
Universidad Rafael Belloso Chacin
Maracaibo, Venezuela05-2016
High School Diploma -
U. E Domingo Sarmiento
Maracaibo, Venezuela07-2010
Skills
- Exceptional customer service, expert in sales, problem solving and conflict management
- Very good ability to communicate successfully orally and in writing
- Ability to make decisions and work as a team
- Expert in organizing, planning events and meetings
- Good ability to write documents
- Pack office domain
- I speak Spanish and intermediate English
Timeline
Sales Associate
Rockon Wireless LLC
01.2023 - Current
Lawyer
Faria Corporación Jurídica
10.2018 - 10.2021
Event Planner
Party Design C.A
07.2018 - 10.2021
Sales Manager
Mega Play C.A
10.2011 - 07.2018
Lawyer -
Universidad Privada Rafael Belloso Chacin
Master in Event Production -
Fedreacion Venezolana De Eventos
Diploma in Special Events Management And Protocol -
Universidad Rafael Belloso Chacin
High School Diploma -
U. E Domingo Sarmiento