Dayana Carias

Work with children with autism or other developmental disabilities to help them learn new skills and improve their behaviors.

• Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.

• Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
• Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
• Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
• Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
• Trained new employees on front desk procedures, contributing to a well-prepared team.
• Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Collected and documented patient medical information such as blood pressure and weight.