Dayana Carrasco
Corpus Christi
Summary
Dynamic and customer-focused professional with extensive experience at Heppard Enterprises and Essilor Vision. Proven ability to deliver exceptional service while managing multiple tasks efficiently. Skilled in patient scheduling and clinical documentation, ensuring a seamless experience for clients. Recognized for strong teamwork and commitment to maintaining high service standards. Externship completed at South Texas Dermatology as a medical assistant in 2023. Current CMA, EKG. CEU's in skills of communication and infection controls and precautions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Heppard Enterprises
08.2025 - Current
- Provided exemplary customer service in fast-paced dining environment.
- Accurately recorded and processed customer orders using POS system.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to ensure timely order delivery.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Optician
Essilor Vision
08.2024 - 08.2025
- Assisted customers in selecting appropriate eyewear based on prescriptions and personal preferences.
- Conducted preliminary vision tests to determine customer needs and ensure accurate eyewear fitting.
- Maintained inventory of optical products, ensuring availability of popular frames and lenses.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Educated clients on lens options and care for eyeglasses or contact lenses.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Optician
Americas Best Contacts And Eyeclasses
11.2023 - 08.2024
- Collaborated with team members to enhance store workflow and improve customer satisfaction.
- Utilized optical equipment for lens measurements and adjustments to guarantee precise fittings.
- Supported the execution of promotional displays to highlight new products and increase sales engagement.
Lifeguard
Port Royal Ocean Resort
05.2023 - 11.2023
- Monitored pool areas for safety compliance and identified potential hazards.
- Provided first aid and emergency response during incidents, ensuring guest safety.
- Conducted regular inspections of pool facilities to maintain cleanliness and operational standards.
- Educated guests on water safety rules and proper behavior while using facilities.
Front of House Employee
Whataburger Restaurants L&c
07.2022 - 07.2023
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed cash register operations, accurately processing transactions and maintaining financial integrity.
- Trained new employees on company standards and operational procedures to enhance team efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Education
Bachelor of Science - Nursing Education
Del Mar College
Corpus Christi, TX07-2028
High School Diploma -
Ray Highschool
Corpus Christi, TX06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- CPR
- Certified EKG technician
- Wound care
Certification
- Certified Medical Assistant
- Certified EKG Technician
- Spanish Medical Ethics
- Fluent in spanish
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Heppard Enterprises
08.2025 - Current
Optician
Essilor Vision
08.2024 - 08.2025
Optician
Americas Best Contacts And Eyeclasses
11.2023 - 08.2024
Lifeguard
Port Royal Ocean Resort
05.2023 - 11.2023
Front of House Employee
Whataburger Restaurants L&c
07.2022 - 07.2023
Bachelor of Science - Nursing Education
Del Mar College
High School Diploma -
Ray Highschool