Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
Languages
Timeline
Generic

DAYANA C BONILLA BEDOYA

Fort Mill,SC

Summary

Dedicated and adaptable, I excel in roles requiring exceptional organizational skills and problem-solving acumen, as demonstrated during my tenure at Pfeiffer University. My proactive approach to community building and commitment to excellence was honed through diverse experiences in hospitality and student affairs.

Overview

6
6
years of professional experience

Work History

Host

Basil Thai Restaurant
Ballentine, NC
05.2023 - 06.2025
  • Greeted guests in a friendly and professional manner, providing excellent customer service.
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.

Customer Service

Tiger Thai
Charlotte, NC
06.2024 - 09.2024
  • Provided customer service support to attendees.
  • Resolved customer service issues as needed.
  • Provided customer service support by answering questions about products.

Student Resident Assistant

Pfeiffer University
Misenheimer, US
08.2023 - 05.2024
  • Recognized potential safety hazards within the residence hall and reported them promptly to Residence Life staff members.
  • Served as a positive role model for younger students by displaying professional behavior in all interactions.
  • Provided guidance and support to first-year students by facilitating dorm meetings and answering questions about college life.
  • Developed a deep understanding of university policies pertaining to housing regulations and disciplinary procedures.
  • Inspected rooms for damage before occupancy by incoming students.

Housekeeper

Carmel Club
Charlotte, NC
12.2022 - 12.2022
  • Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
  • Cleaned and restocked restroom areas with towels and toiletries.
  • Demonstrated ability to clean and organize multiple rooms efficiently and effectively.

Cashier

Hello Chicken Restaurant
Pineville, North Carolina
09.2019 - 08.2022
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

Education

Bachelor of Arts - Psychology

Pfeiffer University
Misenheimer, NC, US
05.2026

High School Diploma -

South Mecklenburg High School
Charlotte
05.2022

Bachelor of Science - Developmental Psychology

Liberty University
Lynchburg, VA

Skills

  • Organizational Skills
  • Adaptability
  • Problem Solving
  • Stress Management
  • Active Listening
  • Multicultural Competence
  • Customer service

Extracurricular Activities

Cheer Dance

Languages

  • English, Fluent
  • Spanish, Native

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Customer Service

Tiger Thai
06.2024 - 09.2024

Student Resident Assistant

Pfeiffer University
08.2023 - 05.2024

Host

Basil Thai Restaurant
05.2023 - 06.2025

Housekeeper

Carmel Club
12.2022 - 12.2022

Cashier

Hello Chicken Restaurant
09.2019 - 08.2022

Bachelor of Arts - Psychology

Pfeiffer University

High School Diploma -

South Mecklenburg High School

Bachelor of Science - Developmental Psychology

Liberty University

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