Dayana Fajardo Barajas
Middletown,NY
Summary
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
1
1
year of professional experience
Work History
Member Account Specialist
Mid-Hudson Valley Federal Credit Union
Middletown, NY
08.2023 - Current
- Collaborated with other departments to resolve problems related to customer accounts.
- Resolved account discrepancies through meticulous investigation and collaboration with finance department.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Monitored account performance, identifying issues and implementing corrective actions as needed.
- Oversaw the onboarding of new clients, ensuring a smooth transition and understanding of company processes.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
- Recognized security risks to properly handle situations.
- Developed and maintained strong relationships with key clients to ensure customer satisfaction.
- Developed and maintained customer accounts by accurately recording customer information.
- Maintained a database of customer contact information for communication purposes.
Education
BBA - International Business
Southern New Hampshire University
Hooksett, NHSkills
- Due diligence
- Billing issue resolution
- Point-of-sale system
- Account investigations
- Account administration
- Issue investigations
- Account updating
- Document management
- Documentation skill
- Customer relationship development
- Client engagement
- Customer engagement
Timeline
Member Account Specialist
Mid-Hudson Valley Federal Credit Union
08.2023 - Current
BBA - International Business
Southern New Hampshire University