Dayana Ferrera
Waukegan,IL
Summary
Dedicated and honest professional with a strong work ethic, respectful and a genuine passion for helping others. Committed to delivering quality work and maintaining integrity in all responsibilities. Contribute to a positive team environments.
Overview
3
3
years of professional experience
Work History
Manager's Assistant
Lakehurst Banquets
Waukegan, IL
10.2022 - Current
Responsible for supporting manager in overseeing daily operation's, ensuring customer satisfaction. managing staff,and implementing company policies. Managed scheduling for meetings and appointments, ensuring optimal use of time.
Assists in training and supervising employees, handling customer inquiries and complaints, and achieving sales targets. Maintains a positive team environment and quality standards.
Education
High School Diploma -
Waukegan High School
Waukegan, ILCollege Diploma - CNA
College of Lake County
Grayslake, ILSkills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Conflict Resolution
- Scheduling and Booking
- Time management / Adaptability
- Team Work
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager's Assistant
Lakehurst Banquets
10.2022 - Current
High School Diploma -
Waukegan High School
College Diploma - CNA
College of Lake County