Dayana Gonzalez
Long Beach,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position with the Los Angeles Clippers. Dynamic and detail-oriented professional with 8+ years of team leadership experience in the hospitality industry. Background includes sales, management and natural knack for building relationships with customers.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Cañadas Grill Restaurant
06.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Collaborated with local social media content creators to maximize business exposure.
- Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
- Addressed customer concerns promptly and professionally, turning negative experiences into positive outcomes.
- Coordinated special events bookings with City Officials.
- Motivated staff to perform at peak efficiency.
- Build customer relationships to maintain long-term loyalty.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Server
Cañadas Grill Restaurant
08.2015 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Business Management
California State University, Long Beach
Long Beach05.2023
Associate of Science - Business Management
Long Beach City College
Long Beach, CA06.2021
Skills
- Bilingual in English and Spanish
- Strategic, Creative and Solution focused
- Relationship Building
- Strong Leadership Skills
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Sales Techniques
- Organizational Skills
- Experience with Microsoft Office (Word, Excel, Power Point, Outlook)
- Corporate Events Planning
- Web Content Creation
- Product and Service Promotion
Timeline
Restaurant Manager
Cañadas Grill Restaurant
06.2021 - Current
Server
Cañadas Grill Restaurant
08.2015 - Current
Bachelor of Science - Business Management
California State University, Long Beach
Associate of Science - Business Management
Long Beach City College