Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayana Mendoza

Huntsville,AL

Summary

Highly motivated nursing student who is passionate to learn new skills and provide patient-centered care. Experienced in patient care, clinical assessments, and basic nursing procedures. Uses critical thinking and clear communication to deliver safe, high-quality care and follows healthcare protocols

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Cricket Wireless
Huntsville, AL
08.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Receptionist

Vital Smiles Orthodontics
Huntsville, AL
08.2022 - 05.2024
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using a multi-line telephone system.
  • Served Visitors by greeting, welcoming and directing to appropriate personnel.

Restaurant Server

Nothing but Noodles
Huntsville, AL
01.2022 - 03.2023
  • Greeted Customers, answered questions and recommended specials. Help me gain good communication skills.

Education

High School Diploma - Nursing

University of Alabama At Huntsville
Huntsville, AL
12-2027

High School Diploma -

St. John Paul II Catholic High School
Huntsville, AL
01-2023

Skills

  • CPR certified
  • Clinical Skills & Abilities
  • Skilled in conducting focused assessments
  • Introductory knowledge of medical terminology
  • Patient-centered care
  • Strong teamwork abilities / Team collaboration
  • Excellent communication and organizational skills
  • Bilingual — Spanish and English
  • Compassionate

Timeline

Receptionist

Vital Smiles Orthodontics
08.2022 - 05.2024

Customer Service Representative

Cricket Wireless
08.2022 - Current

Restaurant Server

Nothing but Noodles
01.2022 - 03.2023

High School Diploma - Nursing

University of Alabama At Huntsville

High School Diploma -

St. John Paul II Catholic High School

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