Dayana Perez

• Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
• Addressed and remedied all patient or team member issues.
• Ensuring compliance, accuracy, and quality of clinical documentation
• Supervises daily procedures and teams, including front office, mid-office and customer service, through coaching and performance reviews
• Assists in onboarding, training and development of staff to ensure competency of assigned team members and compliance with policy and performance requirements
• Responsible for achieving clinic, team and individual
• Ordered all office supplies and kept check on inventory levels.
• Greet and log in patients arriving at office or clinic as well Record patients' medical history, vital statistics, or information such as test results in medical records
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Process incoming and outgoing calls in an independent and professional manner using sound clinical judgment
• Explain treatment procedures, medications, diets, or physicians' instructions to patients
• Documented vital signs and health history for patients in clinic and hospital environments
• Called and faxed pharmacies to submit prescriptions and refills
• Conduct prior authorizations for medications and procedures, ensuring timely and accurate approvals to facilitate patient care and optimize treatment plans

• Greet and log in patients arriving at office or clinic as well
• Record patients' medical history, vital statistics, or information such as test results in medical records
• Sanitized, restocked, and organized exam rooms and medical equipment
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
• Process incoming and outgoing calls in an independent and professional manner using sound clinical judgment
• Explain treatment procedures, medications, diets, or physicians' instructions to patients
• Called and faxed pharmacies to submit prescriptions and refills

Greet and log in patients arriving at office or clinic as well Record patients' medical history, vital statistics, or information such as test results in medical records

• Prepare treatment rooms for patient examinations, keeping rooms neat and clean
• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Assist physician collecting tissue or other laboratory specimens, log the specimens, and prepare them for testing
• Explain treatment procedures, medications, diets, or physicians' instructions to patients professional manner using sound clinical judgment sample pharmaceuticals as prescribed.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Greet and log in patients arriving at office or clinic as well as schedule appointments
• Record patients' medical history, vital statistics, or information such as test results in medical records
• Prepare treatment rooms for patient examinations, keeping rooms neat and clean
• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Prepare and administer medications as directed by physician Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing
• Explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Performed medical records management, including filing, organizing and scanning documents.
• Completed EKGs and other tests based on patient presentation in office.