JOANA RIVERA
Dallas,TX
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
6
6
years of professional experience
Work History
Delivery Driver
SPARK DRIVER
01.2023 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Successfully avoided time delivery delays by carefully planning best routes.
- Verified accuracy of all deliveries against order forms.
Team Member
Walmart
02.2018 - 01.2022
- Operated register to process payments and collect cash payment for order totals.
- Generated new business opportunities by networking extensively within industry circles which led to fruitful partnerships.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained productive, efficient approach to all tasks.
- Evaluated customer needs and feedback to drive product and service improvements.
Office Administrative Assistant
Heal 360 Urgent Care
03.2020 - 05.2021
- Identified communication channels to set roadmap to distribute information.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Volunteered to help with special projects of varying degrees of complexity.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Education
High School Diploma -
SCHOOL TECNICAL DEPARTMENT
TIJIANA03.2017
Skills
Order Processing
Receiving support
Cooperative Attitude
Written and verbal communication
Cash register systems
Customer Satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
SPARK DRIVER
01.2023 - Current
Office Administrative Assistant
Heal 360 Urgent Care
03.2020 - 05.2021
Team Member
Walmart
02.2018 - 01.2022
High School Diploma -
SCHOOL TECNICAL DEPARTMENT