Dayana Rosales
Chicago,Illinois
Summary
Compassionate and dedicated with natural ability to connect with patients and provide quality care. Understands basic patient care principles and proficient in vital signs monitoring and assisting with daily living activities. Committed to making positive impact by ensuring patient comfort and well-being.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA
Aperion Care
5701 W 79th St, Burbank, IL 60459
01.2025 - Current
- Monitored vital signs and reported significant changes to nursing staff.
- Operated electronic health records system to update patient information accurately.
- Supported mobility exercises to enhance patient physical well-being.
- Communicated effectively with healthcare team to coordinate patient care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Crew Member
Bouna Beef Restaurant
20 W Plainfield Rd, Countryside, IL 60525
07.2023 - 01.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
Sales Associate
Victoria's Secret & PINK
288 Orland Square Dr, Orland Park, IL 60462
01.2024 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Associate of Arts - Nursing
Richard J. Daley Commuinty College
7500 S Pulaski Rd, Chicago, IL 6065205-2025
High School Diploma -
John Hancock College Prep
5437 W 64th Pl, Chicago, IL 6063806-2024
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Patient transfers
- Emotional support
- Critical thinking
- Team collaboration
Certification
- CPR/AED Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
Spanish
Native or Bilingual
Timeline
CNA
Aperion Care
01.2025 - Current
Sales Associate
Victoria's Secret & PINK
01.2024 - 07.2024
Crew Member
Bouna Beef Restaurant
07.2023 - 01.2025
Associate of Arts - Nursing
Richard J. Daley Commuinty College
High School Diploma -
John Hancock College Prep