Dayana Sanchez Navarro
Huntington Beach,CA
Summary
Respectful Child Youth Program Assistant experienced working as part of highly talented and cooperative team. Bilingual self-starter with expertise interacting positively with children and teens.
Overview
3
3
years of professional experience
Work History
Child and Youth Program Assistant
Cactus Corner Child Development Center
12.2019 - 11.2021
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Developed and implemented fun, educational activities for children of varying ages.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Created list of needed supplies and materials for activities.
- Provided parents and guardians with written weekly progress reports for each child.
- Created safe, fun environment for children and teens attending special programs at Cactus Corner Child Development Center.
Intermittent Customer Experience Associate
The Army And Air Force Exchange Service
04.2019 - 05.2019
- Asked customers questions to determine, verify and solve common problems.
- Suggested operational improvements to enhance quality, improve production times and reduce costs.
- Looked for additional ways to expand products to customers by upselling new products and services.
- Drafted written correspondence and sent electronic information to customers regarding billing information and current promotions.
Education
Associate of Arts - General Program
University of Alaska Fairbanks
Fairbanks, AK05.2021
Skills
- Customer Needs Assessments
- Positive Reinforcement Methods
- Issue Resolution
Timeline
Child and Youth Program Assistant
Cactus Corner Child Development Center
12.2019 - 11.2021
Intermittent Customer Experience Associate
The Army And Air Force Exchange Service
04.2019 - 05.2019
Associate of Arts - General Program
University of Alaska Fairbanks
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