Dayanaira Peterson
Blue Rock,OH
Summary
Proven to excel in fast-paced environments, I significantly improved customer satisfaction at USPS by ensuring timely and accurate mail delivery. My ability to adapt, coupled with exceptional teamwork and communication skills, has consistently enhanced operational efficiency across roles, including at Dollar General Distribution Center. Skilled in problem-solving and time management, I bring a track record of reliability and positive customer interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rural Carrier Associate
USPS
07.2024 - Current
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
- Sorted mail according to order of address appearance for easy access in field.
- Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
- Improved customer satisfaction by consistently delivering mail accurately and on time.
- Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Effectively communicated with local postmasters regarding any discrepancies or special requests encountered during daily deliveries.
- Ensured timely delivery of priority packages, adhering to strict deadlines and quality standards.
Warehouse Picker
Dollar General Distribution Center
05.2024 - 06.2024
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
Cashier
Campbell’s Foodland
04.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Food Preparation Worker
North Star Pizzeria
07.2022 - 03.2023
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
Education
High School Diploma/Certification - Graphic And Digital Design
Mid-East Career And Technology Centers
Senecaville, OH05.2023
High School Diploma - General Studies
Philo Highschool
Philo, OH05.2023
Skills
- Reliability and punctuality
- Observation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliability
- Excellent communication
- Active listening
- Physical strength
- Relationship building
- Self motivation
Certification
- Illustrator CC Certification - Adobe.
- Graphic design Certificate.
- Graphic illustrator certificate
Languages
English
Native or Bilingual
Timeline
Rural Carrier Associate
USPS
07.2024 - Current
Warehouse Picker
Dollar General Distribution Center
05.2024 - 06.2024
Cashier
Campbell’s Foodland
04.2023 - 05.2024
Food Preparation Worker
North Star Pizzeria
07.2022 - 03.2023
High School Diploma/Certification - Graphic And Digital Design
Mid-East Career And Technology Centers
High School Diploma - General Studies
Philo Highschool
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