Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayanara Morales

San Antonio,TX

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

Daiso
San Antonio, TX
10.2024 - 01.2025
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed day-to-day duties accurately and efficiently.

Boba Barista/Cashier

Black Mint Frozen Yogurt
San Antonio, TX
10.2024 - 10.2024
  • Performed basic maintenance tasks, such as wiping down surfaces.
  • Restocked supplies such as straws, cups, and napkins for the barista station.
  • Described menu items to customers and suggested products based on stated preferences.
  • Greeted customers and answered questions about menu items.
  • Worked closely with front-end staff to assist customers.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Accepted cash and credit card payments, issued receipts and provided change.

Boba Barista/Cashier

Mochinut
San Antonio, TX
02.2024 - 08.2024
  • Ensured proper storage of food products according to health regulations standards.
  • Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
  • Assisted customers with customizing their drinks with toppings like tapioca pearls or jellies.
  • Restocked supplies such as straws, cups, and napkins for the barista station.
  • Prepared and served hot or cold beverages.
  • Greeted customers and answered questions about menu items.
  • Maintained a clean and organized work environment, including countertops and seating areas.
  • Utilized POS system to receive and process customer payments.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Accepted cash and credit card payments, issued receipts and provided change.

ICP Clerk

Fred Loya Insurance
San Antonio, TX
06.2023 - 08.2023
  • Organized and maintained filing systems for confidential documents.
  • Entered data into computer systems accurately and efficiently.
  • Trained staff members to perform work activities and use computer applications.
  • Verified accuracy of all paperwork prior to submission for processing.

Education

Palo Alto College
San Antonio, TX
01-2026

High School Diploma -

Memorial High School
San Antonio, TX
06-2023

Skills

  • Point of sale management
  • Customer service
  • Cash handling
  • Sales processing
  • Training and mentoring
  • Operate cash registers
  • Flexible schedule
  • Multitasking Abilities
  • Basic mathematics
  • Store opening and closing
  • Teamwork

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Associate

Daiso
10.2024 - 01.2025

Boba Barista/Cashier

Black Mint Frozen Yogurt
10.2024 - 10.2024

Boba Barista/Cashier

Mochinut
02.2024 - 08.2024

ICP Clerk

Fred Loya Insurance
06.2023 - 08.2023

Palo Alto College

High School Diploma -

Memorial High School

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