Dayanara Plazola
Las Vegas,NV
Summary
Dynamic professional with a proven track record at T-Mobile, excelling in customer service and sales strategies. Adept at multitasking and problem resolution, I enhance guest engagement and drive results through effective communication and team collaboration. Recognized for optimizing processes that improved service delivery and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Host
Nacho Daddy
Las Vegas, NV
12.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and enhance guest experience.
- Collaborated with kitchen staff to communicate menu specials and address customer inquiries.
- Assisted in training new hosts on procedures and customer service standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Mobile Expert
T-Mobile
Las Vegas, NV
02.2023 - 02.2026
- Delivered exceptional customer service by resolving inquiries and providing product information.
- Assisted in training new team members on sales techniques and store procedures.
- Implemented effective merchandising displays to promote key products and drive sales.
- Analyzed customer feedback to identify trends and improve service delivery processes.
Lead Visual Merchandiser
WSS
Las Vegas, NV
07.2022 - 12.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays to attract customer attention and boost sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Led initiatives to create immersive shopping experiences that align with marketing campaigns and promotions.
- Executed store layout changes based on current trends and consumer behavior insights.
Education
High School Diploma -
Rancho Highschool
Las Vegas, NV05.2022
Skills
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Sales strategies
- Customer service expertise
- Guest engagement
- Team collaboration
- Adaptable to change
- Table assignment coordination
- Reservation coordination
- Verbal and written communication
- Problem resolution
Timeline
Host
Nacho Daddy
12.2025 - Current
Mobile Expert
T-Mobile
02.2023 - 02.2026
Lead Visual Merchandiser
WSS
07.2022 - 12.2023
High School Diploma -
Rancho Highschool