Dayanara Rios
Round Rock
Summary
Highly motivated customer service representative with a passion for delivering exceptional support to customers. Seeking a challenging and rewarding role where strong interpersonal skills can be utilized to foster positive relationships between customers and the company. Experienced in handling multiple tasks in a fast-paced environment, ensuring efficient and effective service. Proven track record as a sales professional in retail environments, focusing on customer interaction and driving sales growth. Recognized for reliability and adaptability in meeting dynamic customer needs and market conditions. Possessing excellent communication and collaboration skills, contributing to team success and consistently achieving sales goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Contractors Insurance Services, LLC
02.2024 - Current
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Maintained high standards of customer service by building relationships with clients.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Sales Associate
Burlington
06.2023 - 09.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
Retail Merchandise Associate
Marshall's
11.2021 - 08.2022
- Provided valuable feedback to supervisors regarding customer preferences, contributing to improved sales strategies.
- Ensured accurate inventory levels through regular cycle counts, identifying discrepancies and resolving issues promptly.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Organized and maintained displays to achieve clean and appealing product layouts.
Cashier
Shipley's
08.2020 - 09.2021
- Monitored and maintained quality of products and presentation, complied with all sanitation standards, safely operated appliances and equipment, handled conflict resolution of guests as needed
Education
GED -
Texas Education Agency
Skills
- Able to read, write and speak fluent Spanish
- Customer service
- Communication skills
- Sales
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- Driver's License
- Food Handler Certification
Languages
Spanish
Full Professional
Timeline
Licensed Insurance Agent
Contractors Insurance Services, LLC
02.2024 - Current
Sales Associate
Burlington
06.2023 - 09.2023
Retail Merchandise Associate
Marshall's
11.2021 - 08.2022
Cashier
Shipley's
08.2020 - 09.2021
GED -
Texas Education Agency
Similar Profiles
Obed RenteriaObed Renteria
Small Business Owner at Core Contractors Services LLCSmall Business Owner at Core Contractors Services LLC
Rodney RodgersRodney Rodgers
General Laborer at Legacy Contractors Services LLCGeneral Laborer at Legacy Contractors Services LLC
Fernando SalazarFernando Salazar
Supervisor of Operations at Elite Contractors Services, LLCSupervisor of Operations at Elite Contractors Services, LLC