Valentina Ayala
Fort Lauderdale,FL
Summary
Dedicated and community-oriented professional with a passion for promoting social welfare and fostering positive relationships within diverse communities. Seeking a Community Affairs Specialist position where I can leverage my communication skills and experience in building strong networks to drive impactful community initiatives and projects.
Overview
6
6
years of professional experience
Work History
Licensed Insurance Agent
HealthShare360, LLC
08.2020 - Current
- Ranked as the top producer in health insurance sales, (Medicare) consecutively since 2020, achieving outstanding sales performance and exceeding targets consistently. Feedback from clients and employer is available.
- Devised and executed streamlined procedures for managing leads, resulting in heightened efficiency in sales operations and strong sales outcomes.
- Formulated and executed comprehensive community engagement strategies, fostering robust relationships between hospital networks, insurance companies, and the local community.
- Orchestrated diverse community events in Pensacola, Jacksonville, Tampa, Fort Myers and in Broward county, including the implementation of innovative promotional video marketing and impactful print advertising, effectively increasing community participation and awareness.
- Contributed to the development and execution of targeted email marketing campaigns, creation of engaging video content, and the production of compelling print brochures and direct mail pieces, elevating the organization's and hospital network’s visibility.
- Successfully built and maintained a book of business comprising over 500 loyal and satisfied clients.
Child Protective Investigator
Florida Department Of Children And Families
10.2018 - 04.2019
- Conducted investigations into allegations of child abuse and neglect in compliance with the protocols and regulations of the State of Florida, ensuring the safety and well-being of vulnerable children.
- Demonstrated strict adherence to the established policies and procedures of Child Welfare, upholding the highest standards of professional conduct and ethical practice in all aspects of casework.
- Prepared comprehensive legal reports detailing the findings of investigations and their outcomes.
- Facilitated the coordination of resources and services designed to provide support to children and their families.
- Provided expert testimony in court proceedings.
- Served on 24-hour on-call duty, swiftly responding to emergencies and critical situations.
- Successfully executed over 10 child removals by meticulously substantiating cases of abuse and neglect, ensuring the immediate removal and placement of children.
Legal Assistant
Florida Department Of Economic Opportunity
11.2017 - 10.2018
- The Department awarded me as, "Employee of the Year" for achieving the Department's "Wildly Important Goal." I organizing and systematically filed over 1,000 critical legal documents, contributing to the streamlining of operations and ensuring the efficient retrieval of essential information.
- Demonstrated exceptional customer service skills by efficiently handling and resolving a diverse range of inquiries and concerns.
- Played an integral role in organizing and coordinating office parties, fostering a positive and engaging work environment, and boosting team morale, thereby promoting a sense of camaraderie and enhancing overall workplace culture.
Education
Bachelor of Science - Political Science
Florida State University
Tallahassee, FL05.2017
Skills
- Bilingual in English and Spanish (read, write, speak)
- Effective Verbal and Written Communication
- Able to produce a high volume of print material
- Proficient in Email Campaigns, Print Brochures and Promotional Video Marketing (work products available)
- 215 Licensed Insurance Agent
Timeline
Licensed Insurance Agent
HealthShare360, LLC
08.2020 - Current
Child Protective Investigator
Florida Department Of Children And Families
10.2018 - 04.2019
Legal Assistant
Florida Department Of Economic Opportunity
11.2017 - 10.2018
Bachelor of Science - Political Science
Florida State University
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