Dayanara Rodriguez
Austin,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Certified Medical Assistant
The Austin Diagnostic Clinic
Austin , TX
2024.07 - Current
- Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
- Ensured a safe environment at all times by monitoring infection control standards.
- Communicated effectively with other healthcare professionals regarding patient care plans.
- Prepared the exam room prior to patient visits by sterilizing instruments and stocking supplies.
- Performed patient intake, including taking vital signs, medical history, and insurance information.
Concierge & Security
Westminister Retirement
Austin , TX
2022.10 - 2023.11
- Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
- Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
- Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
- Coordinated with guests to provide special requests such as flowers or champagne in guest rooms upon arrival.
- Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
- Monitored testing materials security and enforcement.
- Oversaw development and implementation of security policies, procedures, and protocols to ensure organizational security.
Janitorial Supervisor
PJS Janitorial Service
Austin , TX
2022.04 - 2022.07
- Developed a system for tracking inventory of cleaning supplies and equipment.
- Created reports detailing daily activities, task completion times, and any incidents that occurred during shift changes.
- Resolved customer complaints related to cleanliness or maintenance issues promptly.
- Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
Education
Certified Medical Assistant - Medical Assisting
The College of Health Care Professions
Austin, TX2024-10
High School Diploma -
William B Travis High School
Austin, TX2022-06
Skills
- Fluent in Spanish & English
- Problem Solving
- Analytical and Critical Thinking
- Work Scheduling
- Conflict Resolution
- Attention to Detail
- Verbal communication
- Multitasking
- Supervisory Experience
- Team Management
- Project Planning
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Certified Medical Assistant
The Austin Diagnostic Clinic
2024.07 - Current
Concierge & Security
Westminister Retirement
2022.10 - 2023.11
Janitorial Supervisor
PJS Janitorial Service
2022.04 - 2022.07
Certified Medical Assistant - Medical Assisting
The College of Health Care Professions
High School Diploma -
William B Travis High School
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