Summary
Overview
Work History
Education
Skills
Timeline
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Dayanara Soriano

The Bronx,NY

Summary

Dynamic and dedicated professional with a positive attitude and strong customer service skills, honed at Shipt as a Delivery Driver. Proven ability to enhance client satisfaction through efficient delivery and effective communication. Skilled in teamwork and attention to detail, ensuring timely and accurate service while maintaining high standards.

Overview

20
20
years of professional experience

Work History

Delivery Driver

Shipt
The Bronx, NY
01.2026 - Current
  • Delivered groceries efficiently, ensuring timely arrival at customer locations.
  • Communicated with customers to confirm orders and address any concerns.
  • Navigated routes using GPS technology for optimal delivery efficiency.
  • Maintained accurate records of deliveries and customer interactions.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

Catering Staff Member

Caterwheels
New York, NY
05.2024 - Current
  • Assisted in setting up and breaking down catering events efficiently.
  • Provided exceptional customer service during events, addressing guest needs promptly.
  • Collaborated with team members to maintain cleanliness and organization of catering equipment.
  • Supported meal preparation and presentation, ensuring quality standards were met.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Ensured timely food preparation and delivery for seamless event execution.

Home Health Aide

All Care Living Assistance Services
The Bronx, NY
05.2024 - Current

Home Health Aide

Family Wellness Program
The Bronx, NY
04.2017 - 04.2024
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored health status and reported changes to healthcare professionals.
  • Administered medications according to prescribed schedules and instructions.
  • Developed and maintained positive relationships with clients and families.
  • Implemented care plans tailored to individual client needs and preferences.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Taxi Driver

Reyno Car Service
New York, NY
03.2014 - 02.2019

Facilitated safe transportation of clients between home and hospital.

Income Tax Preparer

HR Block
The Bronx, NY
01.2006 - 04.2010
  • Prepared and filed federal and state tax returns for individuals and small businesses.
  • Conducted thorough interviews to gather necessary financial information from clients.
  • Analyzed tax documents to identify deductions and credits, ensuring maximum client benefits.
  • Utilized tax preparation software to streamline processing and improve accuracy of filings.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
  • Increased client satisfaction with the timely preparation and filing of income tax returns, meeting strict deadlines.
  • Maintained confidentiality of client information by securely storing documentation and implementing strict privacy protocols.

Housekeeper

JFK Airport Terminal Services Inc
12.2006 - 12.2007

Clean the bathroom and all airport área

Education

High School Diploma -

Liceo Los Trinitarios
Dominican Republic

Skills

Positive attitude

Customer service

Valid Driver's license

Teamwork and collaboration

Attention to detail

Timeline

Delivery Driver

Shipt
01.2026 - Current

Catering Staff Member

Caterwheels
05.2024 - Current

Home Health Aide

All Care Living Assistance Services
05.2024 - Current

Home Health Aide

Family Wellness Program
04.2017 - 04.2024

Taxi Driver

Reyno Car Service
03.2014 - 02.2019

Housekeeper

JFK Airport Terminal Services Inc
12.2006 - 12.2007

Income Tax Preparer

HR Block
01.2006 - 04.2010

High School Diploma -

Liceo Los Trinitarios
Dayanara Soriano