Dayane Navas Morales
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and strong sense to learn new skills!
Overview
4
4
years of professional experience
Work History
Call Center
Nevada Oral and Facial Surgery
6950 Smoke Ranch Rd S
10.2024 - Current
- Managed high-volume call center operations, ensuring efficient handling of customer inquiries and concerns.
- Participated in regular team meetings to discuss challenges, share ideas, and strategize on how to improve overall call center performance.
- Maintained a calm demeanor even during challenging circumstances, exemplifying emotional intelligence as a Call Center Advisor.
Chiropractor Assistant
Preferred Chiropractor
2700 E Lake Mead Blvd
02.2024 - 10.2024
- Collaborated with chiropractors to develop individualized treatment plans, leading to better patient outcomes.
- Educated patients on at-home exercises and stretching techniques, promoting long-term health benefits..
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Crew Member
McDonald's
2896 S Las Vegas Blvd
06.2022 - 12.2023
- Friendly attitude towards customers, service with a smile, always ready to help others.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Cashier
Broadacres Marketplace
2930 N Las Vegas Blvd
11.2020 - 12.2023
- Able to Handle money responsibly, excellent communication skills, welcoming and polite.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Mojave High School
North Las Vegas, NV06.2022
Skills
- I am bilingual, I speak English and Spanish I am able to handle money I have great communication skills, dependable, kind, cooperative, very eager and willing to learn!
- Appointment Scheduling Expertise
- Chiropractic Techniques Knowledge
- Patient Care
- Telephone Etiquette
- X-Ray Development
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Self Motivation
- Flexibility and Adaptability
- Reliability
- Professionalism and Ethics
- Outbound call center operations
- Call center customer service
Timeline
Call Center
Nevada Oral and Facial Surgery
10.2024 - Current
Chiropractor Assistant
Preferred Chiropractor
02.2024 - 10.2024
Crew Member
McDonald's
06.2022 - 12.2023
Cashier
Broadacres Marketplace
11.2020 - 12.2023
Mojave High School