Summary
Skills
Work History
Education
Generic

DAYANNA BAILON

Brooklyn,NY

Summary

Offering strong sense of organization and attention to detail, ready to learn and grow in pantry environment. Ready to use and develop multitasking abilities and time management in pantry coordinator role.

Skills

  • Customer relationship management
  • Financial transaction processing
  • Issue resolution techniques
  • Service offering education
  • Team collaboration strategies
  • Issue resolution strategies
  • Customer service excellence
  • Communication skills

Work History

Customer Service Representative

PLS Check Cashers
1445 MYRTLE AVE BROOKLYN NY 11237
10.2023 - Current
  • Assisted customers with check cashing and financial transactions, ensuring adherence to company policies.
  • Handled customer inquiries and resolved issues efficiently, enhancing overall satisfaction and loyalty.
  • Processed customer applications for various financial services, maintaining accuracy in documentation and approvals.
  • Educated clients on service offerings, promoting additional products to meet their financial needs.

Housekeeping Room Attendant

Holiday Inn Express Hotel
1200 BROADWAY BROOKLYN NY 11221
11.2022 - 09.2023
  • Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and hygiene.
  • Maintained inventory of cleaning supplies, reporting shortages to management promptly.
  • Collaborated with team members to streamline room turnover processes, enhancing efficiency.
  • Implemented eco-friendly cleaning practices, contributing to hotel's sustainability initiatives.

Education

High School Diploma -

UNIDAD EDUCATIVA FISCAL REPLICA VICENTE ROCAFUERTE
GUAYAQUIL - ECUADOR
03-2019