Dayel Pope
Elkins Park,PA
Summary
I am a recent college graduate enrolled in a two year Master’s program for Forensic Accounting. I hold over three years’ experience working in the service industry, where I have provided exceptional service in retail, restaurant, and event planning environments. I can adhere to directions, own responsibility for my actions and I receive constructive redirection well. I also posses quality decision-making skills and work effectively with individuals from varying backgrounds with high energy/ acceptance.
Overview
2
2
years of professional experience
Work History
Host & To-Go Specialist
Bonefish Grill Restaurants
Willow Grove, PA
07.2021 - 02.2023
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
Inbound Warehouse Associate
UPS
Horsham, PA
08.2022 - 10.2022
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Utilized hand-held scanners to accurately record product information.
- Participated in physical inventories as required by management.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Fulfilment Associate
Target
Elkins Park, PA
07.2021 - 07.2022
- Located, Inspected and Packaged Outbound Orders to enhance customer experience
- Located, Inspected and unloaded Site Inventory
- Operated forklifts, and similar machinery to access inventory and organize stock
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts - Political Science
Syracuse University
Syracuse, NY05-2023
Master of Arts - Forensic Accounting
La Salle University
Philadelphia, PASkills
- Customer Service & Guest Relations
- Attention to Detail
- Complex Problem-Solving
- Completion of Tasks
- Punctual and Reliable
- Energetic and Outgoing
- Clear Communication
- Safe Lifting Procedures
Timeline
Inbound Warehouse Associate
UPS
08.2022 - 10.2022
Host & To-Go Specialist
Bonefish Grill Restaurants
07.2021 - 02.2023
Fulfilment Associate
Target
07.2021 - 07.2022
Bachelor of Arts - Political Science
Syracuse University
Master of Arts - Forensic Accounting
La Salle University