Dedicated professional with strong communication skills and a commitment to enhancing customer satisfaction. Experienced in inventory management and documentation, ensuring accuracy and efficiency in daily operations.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Help Foundation
Cleveland, Ohio
06.2024 - Current
Supported individuals in daily living activities and personal care, fostering greater independence.
Tracked client progress and communicated updates to care team, ensuring effective treatment plans.
Maintained safe, clean environment for clients and staff to promote health and well-being.
Observed and documented client behaviors, relaying critical changes or concerns to supervisor for timely intervention.
Online Personal Shopper
Walmart
Cleveland, Ohio
02.2023 - 04.2026
Resolved customer inquiries and provided exceptional service, enhancing customer satisfaction.
Collaborated with team members to optimize product selection and improve inventory management processes.
Executed daily, weekly, and monthly inventory balance reconciliations to ensure accuracy.
Conducted regular physical inventories and reconciled with computer-generated reports.