Dayjah Williams
Addison,IL
Summary
Organized and dependable with experience supporting customer-facing office environments. Comfortable managing phone communications, data entry, document organization, and scheduling while maintaining accuracy and efficiency.
Overview
4
4
years of professional experience
Work History
Customer Associate
Jewels Osco
01.2024 - Current
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained inventory levels through regular stock checks and restocking initiatives.
- Collaborated with team members to improve store layout for better customer flow.
- Respond to high-volume customer phone calls, addressing inquiries or routing calls to appropriate departments
- Trained new associates on store policies, procedures, and customer service standards.
- Participating actively in team meetings sharing insights that contribute to continuous improvement efforts.
Caregiver
Help at Home Senior Care
12.2022 - 04.2025
- Provided compassionate support to clients with daily living activities and personal care needs.
- Assisted clients in medication management, ensuring adherence to prescribed schedules.
- Monitored client's health status, reporting changes to healthcare professionals promptly.
- Documented client information, health changes, and daily activities accurately.
- Coordinated with healthcare professionals and family members.
- Demonstrated adaptability, problem-solving, and time management in dynamic situations.
- Built strong relationships with clients to deliver emotional support and companionship.
Administrative Intern
Jewels Osco
06.2022 - 10.2022
- Coordinated daily administrative tasks to support office operations and enhance team efficiency.
- Assisted in managing inventory levels, ensuring accurate stock availability for customer needs.
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
- Organized and maintained files, spreadsheets, and reports.
- Identified issues, evaluated solutions, and supported decision-making processes.
- Updated spreadsheets and compiled information for timely reporting.
Education
Mathematics & Statistics -
College of DuPage
Glen Ellyn, IL04-2027
High School Diploma -
Addison Trail High School
Addison, IL05-2022
Skills
- Professional Customer
- Front Desk Communication
- Active learning
- Phone Handling & Call Routing
- Data Entry
- Microsoft Office
- Scheduling
- Multitasking
- Payment Processing
- Leadership
- Adaptability
- Teamwork
Timeline
Customer Associate
Jewels Osco
01.2024 - Current
Caregiver
Help at Home Senior Care
12.2022 - 04.2025
Administrative Intern
Jewels Osco
06.2022 - 10.2022
Mathematics & Statistics -
College of DuPage
High School Diploma -
Addison Trail High School