Nicholas Garrick
Jamaica,NY
Summary
Experienced store cashier & customer associate in retail excellent customers service & satisfaction I all service users
Overview
3
3
years of professional experience
Work History
Customer Associate
Five Below
Forest Hill
02.2023 - 12.2023
- Assisted customers in locating products and provided knowledgeable recommendations.
- Managed inventory levels through accurate stock counts and restocking efforts.
- Operated point-of-sale systems efficiently to ensure seamless transactions.
- Maintained a clean and organized sales floor to enhance customer experience.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
Cashier
Shack Shack
Jamaica
10.2020 - 12.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted customers with inquiries, providing exceptional service and resolving issues promptly.
- Managed cash drawer, ensuring accuracy in daily reconciliations and cash handling procedures.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Trained new staff on operational procedures and customer service best practices effectively.
Education
GED -
Hill Crest High Scholll
Jamaica NYSkills
- Teamwork and collaboration
- Understanding customer needs
- Customer relations
- Store maintenance
- POS systems and ordering platforms
- Order and refund processing
- Calm and professional under pressure
- Customer service
- Problem-solving skills
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Computer
Timeline
Customer Associate
Five Below
02.2023 - 12.2023
Cashier
Shack Shack
10.2020 - 12.2021
GED -
Hill Crest High Scholll