Dayla Juarez
San Antonio
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Raising Cane's Restaurants
San Antonio
10.2024 - Current
- Operated cash registers to process payments for goods and services.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Processed credit card transactions accurately and efficiently.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Complied with all health and safety regulations while performing job duties.
Cashier
Bill Miller BBQ
San Antonio
05.2023 - 09.2024
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Used suggestive selling techniques to promote add-on sales.
Sales Associate
Cavender's Boot City
San Antonio
09.2022 - 05.2023
- Attended weekly team meetings to review performance goals and objectives.
- Upsold additional items based on customer interests and needs.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Provided accurate information about products, prices and services.
Guest Relations Associate
Six Flags Fiesta Texas
San Antonio
05.2021 - 08.2022
- Created a welcoming atmosphere for all visitors to the property by providing excellent customer service skills.
- Maintained up-to-date knowledge on current promotions, events, and services offered
- Responded promptly to customer requests via email or social media platforms.
- Ensured that all areas of the property were clean, orderly, and well maintained.
- Executed promotional activities such as distributing flyers or setting up displays.
- Assisted in resolving guest complaints and inquiries in a professional manner.
- Performed administrative duties such as filing paperwork or updating guest records.
Education
High School Diploma -
Thomas Edison High School
San Antonio, TX06-2022
Some College (No Degree) - Biology
Texas A&M San Antonio
San Antonio, TXSkills
- Cash register operation
- Multitasking
- Health and safety compliance
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Positive and professional
- Basic math
- Cleaning and sanitizing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified clinical medical assistant:(A9F6X4C5) Effective: 5/26/2022 Expiration: 5/21/2027
- Certified phlebotomy technician:(S5A6D5J8) Effective: 6/13/2022 Expiration: 5/21/2027
References
References available upon request.
Timeline
Customer Service Cashier
Raising Cane's Restaurants
10.2024 - Current
Cashier
Bill Miller BBQ
05.2023 - 09.2024
Sales Associate
Cavender's Boot City
09.2022 - 05.2023
Guest Relations Associate
Six Flags Fiesta Texas
05.2021 - 08.2022
High School Diploma -
Thomas Edison High School
Some College (No Degree) - Biology
Texas A&M San Antonio