Daylan Pearson
Chattanooga,TN
Summary
Ambitious and responsible worker looking to begin an entry level position where skills can be utilized. Plenty experience working in the factory/warehouse environment and corporate settings. Ample knowledge in guiding business operations, management, strategy, profitability, marketing, advertising and brand enhancement. Experience working with adults with mental disabilities. Eager to help individuals with developmental and intellectual disabilities reach their full potential in the work place, as well as in their personal lives. Adept in dealing with complex issues and challenges in a way that enhances overall performance in a timely manner.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Delivery Driver
FedEx
Chattanooga, TN
04.2022 - Current
- Delivered products to customer locations on time.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Direct Support Professional
Orange Grove Center
Chattanooga, TN
10.2020 - 03.2022
- Assisted clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
- Transported clients to medical and dental appointments to provide support.
Driver
Enterprise
10.2016 - 04.2020
- Pick up vehicles and returned to QT area for rentals.
- Used excel spreadsheet to document rented cars leaving out of exit booth.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Education
Bachelor of Business Administration (BBA) in Management -
Tennessee State University
Nashville, TN05.2020
Diploma -
Chattanooga Central High School
Chattanooga, TN05.2015
Skills
- Self-motivation
- Ability to Work Under Pressure
- Leadership
- Ability to Multitask
- Decision Making
- Effective Time Management
- Ability to Work on Teams
- Adaptability
- Fast Learner
- Time Management
- Business Performance Expertise
- Strong Communication Skills
- Business and Marketing Strategies
- Creativity
- Problem Solving Skills
- Analytical Thinking Skills
- Behavioral Management
- Direct Patient Care
- Client Documentation
- Care Delivery
- DOT Compliance
- Client Relationship Management
Certification
- Class D License with F (For-Hire Endorsement)
Timeline
Professional Delivery Driver
FedEx
04.2022 - Current
Direct Support Professional
Orange Grove Center
10.2020 - 03.2022
Driver
Enterprise
10.2016 - 04.2020
Bachelor of Business Administration (BBA) in Management -
Tennessee State University
Diploma -
Chattanooga Central High School