Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Personal Information
Languages
Timeline
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Avery Crain

Houston,TX

Summary

Versatile and results-oriented, I excelled at Dalsey, Hillblom, and Lynn Delivery Services by leveraging strong analytical skills and personnel management to enhance operational efficiency. Proficient in route planning and troubleshooting systems, I consistently ensured timely and accurate deliveries, contributing to a significant improvement in customer satisfaction rates. Skilled professional brings strong background in distribution and supply management. Identifies and resolves problems in advance to promote smooth operations. Quick learner with advanced skills in database and word processing software. Efficient professional in logistics and supply chain management with a knack for maintaining high productivity and completing tasks efficiently. Skilled in inventory management, order processing, and logistical coordination. Excel at problem-solving, time management, and adaptability, ensuring smooth operations in fast-paced environments. Skilled in managing shipping, receiving, and inventory tasks with focus on efficiency and accuracy. Have experience in optimizing warehouse operations, improving stock management through innovative strategies, and ensuring seamless flow of goods. Strong organizational skills and ability to work under pressure lead to significant improvements in order fulfillment times and inventory accuracy. Demonstrated capability in coordinating with team members to enhance operational procedures for better productivity. Goal-oriented Inventory Control Specialist with proven background as gifted problem-solver with good critical thinking and organizational abilities. Deep dedication to collaboratively solving issues and achieving deadlines in high-volume settings. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Professional Delivery Driver

Dalsey, Hillblom, and Lynn Delivery Services
Houston, TX
08.2024 - Current
  • Reported any incidents or accidents involving company vehicle during route.
  • Loaded and unloaded delivery vehicle according to shipping manifests.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Provided exceptional customer service in a timely manner.
  • Ensured that cargo was properly secured within the vehicle before departure from warehouse.
  • Utilized GPS and maps for efficient route planning.
  • Maintained accurate records including logs, mileage, deliveries and pick-ups.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Transported and safely delivered items to prevent damage or loss.
  • Reviewed delivery documents and orders and reported errors to supervisor.

Bus Driver

Metropolitan Transportation Authority
Houston, TX
11.2022 - 08.2024
  • Metro bus driving local routes around the city.
  • Provided route, schedule and fare information to passengers.
  • Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Used GPS navigation to follow routes and avoid potential construction or traffic delays.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.

Quality Assurance Analyst

Bless It Hands Home Health Care
Houston, TX
05.2019 - 11.2022
  • Oversaw process checks to verify proper completion and correct frequency.
  • Managed onsite testing for customers as required by project's specifications.
  • Monitored production environment performance metrics for anomalies that could indicate quality issues.
  • Prepared reports detailing overall project progress according to established timelines.
  • Set and achieved product quality objectives while meeting product specifications.
  • Developed process improvements to enhance overall data quality.
  • Monitored software performance post-deployment to ensure ongoing quality and user satisfaction.
  • Developed and implemented comprehensive test plans to ensure application functionality met business requirements.

Ramp Quality Assurance Coordinator

Spirit Airlines
Houston, TX
07.2016 - 05.2019
  • Supervise and coordinate the activities of the ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage.
  • Determine the quantity and orientation of cargo, and compute the aircraft's center of gravity.
  • Marshals aircraft as a member of the flight crew, and monitors and handles cargo in flight.
  • Determine the amount of work available, and effectively assign tasks to the cargo crew.
  • Led staff education efforts on quality assurance (QA) and quality management policies, improving production outcomes.
  • Analyzed quality control test results and provided feedback and interpretation to production management or staff.
  • Collaborated with other team members to perform internal QA audits.

General Maintenance Technician

Harris County Maintenance
Houston, TX
09.2014 - 07.2016
  • Respond to maintenance requests put forward by residents or staff in terms of electrical, heating, and plumbing needs
  • Facilitate that buildings and grounds were kept free of debris and trash.
  • Examined heating and air-conditioning systems for signs of defects or malfunctions.
  • Installed air conditioning equipment and tested for proper rotation.
  • Checked and performed maintenance activities on alarm systems.
  • Assure the implementation of security and safety standards
  • Trained maintenance workers in order to assign them different maintenance tasks
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Troubleshot mechanical problems using specialized diagnostic tools.
  • Responded to emergency calls for repair services outside normal business hours.
  • Diagnosed complex problems by analyzing data from control systems or sensors.

Delivery Transportation Specialist

Jet Couriers
Houston, TX
06.2010 - 09.2014
  • Transport and delivery of company merchandise locally, and occasionally out of city limits, to customers and companies associated with jet couriers.
  • Kept transportation operations in compliance with company, legal and safety requirements.
  • Assessed customer needs and provided customized solutions for freight transport requirements.
  • Ensured compliance with local, state, federal regulations regarding hazardous materials handling.
  • Evaluated carrier performance against established metrics such as on-time delivery percentage, claims rate.
  • Ensured compliance with company policies regarding hazardous materials handling procedures.
  • Drove trucks and other vehicles to deliver products and cargo according to strict delivery schedules and routes.

Specialist/Warehouse Order Selector

Home Depot
Houston, TX
04.2008 - 06.2010
  • Unload company trucks and stock company merchandise onto inventory bins to secure all merchandise when ready for on-route delivery to independent and local Home Depot stores.
  • Also performed internal audits to account for the implementation of quality standards.
  • Assessed company operations for compliance with safety standards.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Maintained positive working relationship with fellow staff and management.
  • Performed quality assurance testing on newly developed software applications.
  • Coordinated with other departments to ensure efficient workflow processes.

Inventory Control Specialist

Walmart Distribution Center
Conroe, TX
06.2006 - 04.2008
  • Managed warehouse inventory, made sure each piece of merchandise from unloaded company trucks was scanned, properly placed in the inventory bins, and properly scanned into selected bins so that during the order of selecting company products, it complied with carefully stacking and applying surround wrap to always have stability on pallets for delivery to independent stores.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Organized and maintained detailed documentation related to all inventory processes.
  • Implemented loss prevention strategies to reduce shrinkage and waste.
  • Developed strategies to reduce excess inventory and improve overall efficiency.
  • Led physical counts and reconciled discrepancies to maintain accurate inventory records.
  • Managed inventory levels to ensure optimal stock at all times.

Education

Commercial Driver's License (CDL) - Class B

10.2031

All in Associate of science -

Business University of Phoenix
Houston, TX
06.2008

Skills

  • Basic math
  • Driving
  • Bus driving
  • Mechanic experience
  • Shuttle Driving
  • Freight Experience
  • Order picking
  • Delivery driver experience
  • Commercial driving
  • Shipping and Receiving
  • Air brake
  • Pallet Jack
  • Analytical Skills
  • Personnel Management
  • Time management
  • Planning Skills
  • Computer Skills
  • Route planning expertise
  • Adherence to schedules
  • Understanding delivery protocols
  • Troubleshooting systems
  • Updating logs
  • Overseeing logistics

Certification

  • Commercial Driver's License (CDL) Class B, 02/01/23, 12/01/31, P (Passenger vehicles)
  • Air Brake Endorsement, 02/01/23, 12/01/31
  • Driver's License, 01/01/23, 12/01/31

Work Authorization

Authorized to work in the US for any employer

Personal Information

Relocation: Anywhere

Languages

English
Professional
French
Limited

Timeline

Professional Delivery Driver

Dalsey, Hillblom, and Lynn Delivery Services
08.2024 - Current

Bus Driver

Metropolitan Transportation Authority
11.2022 - 08.2024

Quality Assurance Analyst

Bless It Hands Home Health Care
05.2019 - 11.2022

Ramp Quality Assurance Coordinator

Spirit Airlines
07.2016 - 05.2019

General Maintenance Technician

Harris County Maintenance
09.2014 - 07.2016

Delivery Transportation Specialist

Jet Couriers
06.2010 - 09.2014

Specialist/Warehouse Order Selector

Home Depot
04.2008 - 06.2010

Inventory Control Specialist

Walmart Distribution Center
06.2006 - 04.2008

Commercial Driver's License (CDL) - Class B

All in Associate of science -

Business University of Phoenix

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Avery Crain