Restaurant Hostess
Outback Steakhouse
05.2023 - 07.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and minimize wait times.
- Assisted in training new staff on customer service protocols and procedures.
- Handled guest inquiries and concerns with professionalism and efficiency.
- Monitored dining area for cleanliness and addressed any issues promptly.
- Maintained accurate waitlist to enhance guest experience during peak hours.
- Provided support during busy shifts to improve overall operational flow.