Daylin Riley
North Royalton,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Company Associate
HMSHost
Broadview Heights, OH
03.2018 - 11.2019
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Elevated customer loyalty by building relationships and the abilities to resolve customer problems
- Complied with standards for merchandising, stocking and storing product.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new associates on store operations, policies, and procedures.
Deliveries Associate- Team Leader
Home Depot
Macedonia, OH
01.2020 - 06.2021
- Coordinated efficient organization, palletizing and transportation of completed packages
- Assisted customers in finding products, answered questions, and made product recommendations.
- Trained and mentored new associates on department policies and procedures.
- Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
- Resolved customer complaints in a timely manner.
Merchandise Sales Associate
The House of LaRose
Brecksville, OH
06.2021 - 08.2023
- Worked as a deliveries helper my first two summers with the company. Was an intern as a Merchandise Sales Associate in the summer of 2023.
- Resolved customer complaints in a timely manner.
- Developed relationships with vendors to ensure timely delivery of products.
- Monitored customer traffic patterns to determine peak shopping times.
- Maintained accurate records of transactions using point-of-sale software systems.
- Provided product knowledge and recommendations to customers.
- Executed company visual presentation through product pricing and merchandising.
Education
Bachelors of Science - CSFFS-Finance
The Ohio State University
Columbus, OH08-2024
Skills
- Sales
- Merchandising Knowledge
- Excellent people skills
- Multi-tasking strength
- Relationship building
- Advertising and marketing
- Strategy implementation
- Data Consolidation
- Business Development
- Operations Management
- Negotiation
Accomplishments
- Collaborated with team of associates in the development of a new store service.
- Documented store sales, and increased production in deliveries sales through efficiency, and team work.
- Employee of the month at Home Depot (12/20).
References
- Nick Lapsevich - Head Basketball Coach: 216-744-6466
- Andy- Manager at the House of LaRose: 216-214-2700
Timeline
Merchandise Sales Associate
The House of LaRose
06.2021 - 08.2023
Deliveries Associate- Team Leader
Home Depot
01.2020 - 06.2021
Company Associate
HMSHost
03.2018 - 11.2019
Bachelors of Science - CSFFS-Finance
The Ohio State University
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