Daylona Jackson
Grand Rapids,MI
Summary
Experienced Team Member with a proven track record of delivering outstanding performance in collaborative settings to achieve common goals. Well-versed in project management and adept at optimizing workflows for enhanced efficiency.
Eager Student seeking to leverage an environmental science degree, which has provided a profound understanding of nature and ecosystems. Hands-on experience working with animals underscores dedication to environmental conservation and enriches a perspective on biodiversity. Excited to apply this unique blend of knowledge and practical experience to contribute to meeting business and customer needs.
Overview
4
4
years of professional experience
Work History
Team Member
Auntie Anne's Pretzels
01.2023 - 09.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Established strong relationships with parents, caregivers, and other professionals involved in each child''s care with traveling and teaching students about pretzels
Plastic Machine Operator
Lacks Industries
06.2022 - 08.2022
- Enhanced product quality by meticulously monitoring and adjusting machine settings during production runs.
- Reduced downtime by performing routine maintenance and troubleshooting on plastic machinery.
- Increased production efficiency with continuous assessment and optimization of operating procedures.
- Ensured timely fulfillment of orders by coordinating with team members and managing workflow effectively.
- .Completing paper work and any other task assigned by supervisors.
- Delivered consistent results by accurately measuring, cutting, and packaging finished products according to specifications.
- Minimized material waste through diligent monitoring of raw material usage and inventory management practices.
1ST CASH REGISTER
Long John Silver's
07.2019 - 08.2019
- Delivered service excellence through all points of contact
- Improved customer satisfaction by providing efficient and accurate cash register operations.
- Enhanced store reputation with attentive service and accurate transaction processing.
- Streamlined checkout process for customers by maintaining an organized and clean workstation.
- Assisted in inventory management, contributing to a well-stocked and visually appealing store.
- Reduced wait times for customers through quick transaction processing and multitasking abilities.
- Collaborated with fellow employees to maintain a positive work environment and provide exceptional customer service.
- Contributed to sales goals by upselling promotional items during the checkout process.
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
- Processed various forms of payment accurately, including cash, credit cards, checks, and gift cards.
Education
Associate of Science - Environmental Science
Grand Rapids Community College
Grand Rapids, MI04.2025
Ecology Biology - Conservation Biology
CENTRAL MICHIGAN UNIVERSITY
Skills
- Complaint Resolution
- Customer Service
- Equipment Operation
- Sales and Marketing
- Computer Skills
- Creativity and Innovation
- Goal Setting and Achievement
- Problem-Solving
- Animal Handling and Animal Behavior Knowledge
Timeline
Team Member
Auntie Anne's Pretzels
01.2023 - 09.2023
Plastic Machine Operator
Lacks Industries
06.2022 - 08.2022
1ST CASH REGISTER
Long John Silver's
07.2019 - 08.2019
Associate of Science - Environmental Science
Grand Rapids Community College
Ecology Biology - Conservation Biology
CENTRAL MICHIGAN UNIVERSITY