Daylyn Osborne
Gloucester
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Sweet Tooth Cafe
Gloucester
01.2025 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Managed multiple tasks simultaneously while remaining organized under pressure.
Wait Staff Member
Lulu Birds Kitchen
Gloucester
04.2024 - 11.2024
- Assisted in greeting and seating guests promptly, enhancing their overall dining experience.
- Processed customer orders accurately and efficiently, ensuring timely delivery of meals.
- Collaborated with kitchen staff to ensure all orders were prepared according to guest specifications.
Organizational Assistant
Comprehensive Billing Consultants
Gloucester
- Implemented filing systems to ensure easy access to records.
- Developed procedures for record keeping and retrieval processes.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Associate's Degree - health science
virgina peninsula community college
Hayes, United StatesDiploma - Medical Assisting
Centura College
Newport News, VASkills
- Adaptability Expert
- Time Management Expert
- Procedure Assistance Expert
- Direct Patient Care Expert
- Communication skills
- Strong multitasking
- Team member support
- Professional appearance
- Multitasking and organization
Certification
- H.O.P.E Training, 01/01/23
- Records Management Training, 01/01/22
- OSHA Training-Ergonomics, 01/01/22
- OIG compliance Plan, 01/01/22
- Effective Communication Training, 01/01/22
- Code of Conduct and Compliance Program, 01/01/22
- HIPAA PRIVACY & SECURITY FOR BUSINESS ASSOCIATES, 01/01/22
- Certified Phlebotomy Technician, 01/01/24
- Medical Assistant, 01/01/24
Languages
English, Native
Timeline
Wait Staff Member
Sweet Tooth Cafe
01.2025 - Current
Wait Staff Member
Lulu Birds Kitchen
04.2024 - 11.2024
Organizational Assistant
Comprehensive Billing Consultants
Associate's Degree - health science
virgina peninsula community college
Diploma - Medical Assisting
Centura College