Daymeon Williams
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Benefit Consultant
GoHealth
12.2022 - Current
- Provided exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Improved client retention rates by conducting policy reviews and offering options for optimal coverage based on individual needs.
- Developed strong relationships with clients through excellent communication and personalized service.
- Exceeded monthly sales targets by implementing effective sales strategies and promoting company offerings.
- Assess and identify the needs of your customer over the phone
- Make the complex buying experience of healthcare transparent and easy to navigate
- Effectively sell health insurance plans and products to customers
- Demonstrate excellent customer service, as the face of our business
Assistant Manager
GameStop
02.2018 - 09.2020
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Warehouse Worker
Target Distribution
07.2017 - 02.2018
- Used pallet jacks to move items to and from warehouse locations
- Received deliveries, scanned packages and updated orders in internal database
- Staged and sorted multiple types of products for loading.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
- Adhered to company policies regarding attendance punctuality, contributing to a positive work culture and team cohesion.
- Expedited urgent orders through prioritization of tasks while maintaining attention to detail during high-pressure situations.
- Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.
Customer Service Associate
HEB Grocery Store
04.2015 - 01.2016
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Built strong rapport with clientele through consistent follow-up on inquiries or concerns that arose during interactions.
- Provided personalized recommendations to customers based on their needs, preferences, and budget constraints.
- Managed merchandise inventory levels, reducing stock shortages and optimizing product availability for customers.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
Education
High School Diploma -
Killeen High School
Killeen, TX2015
Skills
- Product and service knowledge
- Sales monitoring
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Project management abilities
- Client Relationship Building
- Benefits Explanation
- Data Entry
- Employee Relations
Timeline
Sales Benefit Consultant
GoHealth
12.2022 - Current
Assistant Manager
GameStop
02.2018 - 09.2020
Warehouse Worker
Target Distribution
07.2017 - 02.2018
Customer Service Associate
HEB Grocery Store
04.2015 - 01.2016
High School Diploma -
Killeen High School