Daymontray Brown
Renton
Summary
Results-driven Project Manager with a proven track record in budget & scope management, risk assessment, and workflow coordination. Successfully coordinated projects over $500k & billing them out. Record of customer satisfaction through effective communication and issue resolution.
Overview
11
11
years of professional experience
Work History
Project Manager
Servpro of Downtown Seattle
Kent
11.2022 - Current
- Coordinated mitigation scope on projects exceeding $500k
- Communicated with customers and team members to ensure efficient job completion
- Resolved customer concerns, enhancing overall service quality
- Write & bill out estimates using Xactimate & T&M
Project Manager/Mitigation Technician
Servpro of Renton
Renton
11.2015 - 11.2022
- Oversaw project management for mitigation jobs valued at $300k+, delivering successful outcomes within budget and timeline
- Managed operations for team of 30+, streamlining workflow and ensuring coordination among members
- Executed fire and water mitigation across roles from technician to large loss lead, ensuring proper mitigation and understanding of scope
Education
High School Diploma -
Hazen High School
Renton, WA06-2013
Skills
- Project management
- Risk assessment
- Xactimate estimation
- T&M estimation
- Budget management
- Workflow coordination
- Customer relationship management
- IICRC certified WRT & Carpet
- AHERA certified
Timeline
Project Manager
Servpro of Downtown Seattle
11.2022 - Current
Project Manager/Mitigation Technician
Servpro of Renton
11.2015 - 11.2022
High School Diploma -
Hazen High School