Dayna Carlson
Hudsonville,Michigan
Summary
Social work student with excellent interpersonal and communication skills builds meaningful relationships with clients. Experienced in working with clients from diverse cultural and religious backgrounds. Lived experience allows for empathic response.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Visual Merchandiser
Winston Retail
02.2024 - Current
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Monitored and replenished display inventory and restructured according to available stock.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Search Consultant/Recruiter
GPAC
01.2023 - 07.2023
- Experience with sourcing candidates using various online networking tools
- Screen potential candidates checking their qualifications and skills
- Collaborate with clients to understand their staffing needs
- Providing ongoing support and guidance throughout the hiring process
- Successfully match qualified candidates with suitable job openings.
Retail Manager
Lover's Lane
09.2019 - 09.2022
- Fostered a collaborative team environment to boost productivity
- Optimized sales floor layout to enhance customer flow and product visibility
- Streamlined procedures to improve sales and maintain customer service levels
- Managed inventory, restocked merchandise, and maintained accurate records
- Ensured store security, enforced safety protocols, and minimized losses.
Keyholder
Lover's Lane
09.2018 - 09.2019
- Provided excellent customer service using extensive product knowledge
- Collaborated with sales team to achieve individual and store sales quotas
- Mentored junior employees to meet operational and sales goals
- Operated cash register and responded to safety and loss prevention incidents
- Maintained appealing promotional displays.
Insurance Agent
Detlor Insurance
03.2000 - 09.2003
- Made recommendations to customers on insurance coverage options
- Provided quotes from multiple insurance companies
- Processed policy applications and maintained accurate records
- Delivered exceptional customer service and built strong relationships
- Actively engaged in sales and achieved sales targets.
Education
High School Diploma - General Studies
Belleville High School
No Degree - American Sign Language
Madonna University
LivoniaBachelor of Arts - Social Work
Walden University
05.2026
Skills
- Insurance Sales
- Sales Management
- Recruitment Strategies
- Microsoft Office
- Communication Skills
- Strong Interpersonal Skills
- Leadership
Certification
- State of Michigan, Property and Casualty Producer/Solicitor
- LinkedIn Learning, Salesforce Essential Training
- LinkedIn Learning, Content Marketing Foundations
Timeline
Visual Merchandiser
Winston Retail
02.2024 - Current
Search Consultant/Recruiter
GPAC
01.2023 - 07.2023
Retail Manager
Lover's Lane
09.2019 - 09.2022
Keyholder
Lover's Lane
09.2018 - 09.2019
Insurance Agent
Detlor Insurance
03.2000 - 09.2003
High School Diploma - General Studies
Belleville High School
No Degree - American Sign Language
Madonna University
Bachelor of Arts - Social Work
Walden University