Summary
Overview
Work History
Education
Timeline
Generic

Dayna Gardinier

Summary

Detail-focused employee brings hands-on approach and good energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.

Overview

14
14
years of professional experience

Work History

Small Business Owner

Tooth Mama
01.2023 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Section Lead, Crew Member

Trader Joe's
08.2018 - 03.2023
  • Assisted customers with product, promotion and policy information.
  • Updated signage to reflect current pricing and promote target merchandise.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Managed cash register operations using POS system and processed sales and returns.
  • Trained new employees
  • Section lead with the responsibility to order product for the store and guide co-workers to stage correctly.

Membership Coordinator

Serra Preschool
08.2016 - 06.2021
  • Welcomed both new and existing members to organization by delivering kind greeting upon entrance.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Scheduled & assisted with tours of the facility informing clients about the program.
  • Answered phone calls and emails to respond to customer inquiries and questions.

Server, Cocktail

Mahe
03.2011 - 08.2018
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained tidiness and organization throughout bar area.

Education

Some College (No Degree) -

Saddleback College
Mission Viejo, CA

High School Diploma -

Dana Hills High School
Dana Point, CA
06.2008

Timeline

Small Business Owner

Tooth Mama
01.2023 - Current

Section Lead, Crew Member

Trader Joe's
08.2018 - 03.2023

Membership Coordinator

Serra Preschool
08.2016 - 06.2021

Server, Cocktail

Mahe
03.2011 - 08.2018

Some College (No Degree) -

Saddleback College

High School Diploma -

Dana Hills High School

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Dayna Gardinier