Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dayna Hiland

Conroe,TX

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

World Market
The Woodlands, TX
12.2024 - 01.2025
  • Seasonal job.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Greeted customers promptly and responded to questions.
  • Welcomed customers, offering assistance to help find store items.

Server

Star Cinema Grill
Conroe, TX
05.2024 - 10.2024
  • Summer Job.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Trained new employees to perform duties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.

Education

High School Diploma -

Caney Creek High School
Conroe, TX
05-2023

Skills

  • Order Management
  • Table Setting
  • Safe Food Handling
  • Supply Restocking
  • Food Running
  • Food Delivery
  • Table Bussing
  • Order Accuracy
  • Beverage Preparation
  • Guest Engagement
  • Menu knowledge
  • Strong Work Ethic
  • Cash Handling
  • Positive and professional
  • Food safety understanding
  • Liquor, wine, and food service
  • Professional Appearance

Certification

  • TABC License
  • Food Handler Certificate

Timeline

Cashier

World Market
12.2024 - 01.2025

Server

Star Cinema Grill
05.2024 - 10.2024

High School Diploma -

Caney Creek High School

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Dayna Hiland