Work History
Summary
Overview
Education
Skills
Languages
Timeline
Generic

Gustav Valentik

Panama City Beach,FL

Work History

Cashier

St Joe Company
Santa Rosa Beach, FL
06.2025 - 09.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Handled cash management tasks, including balancing registers at shift end.
  • Resolved customer complaints professionally, ensuring satisfaction and fostering loyalty within the store.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Increased sales of promotional items by informing customers about current offers.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.

Server

St Joe Company
Santa Rosa Beach, FL
06.2025 - 09.2025
  • Provided exceptional customer service to enhance guest satisfaction and loyalty.
  • Accurately processed orders and managed payments using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
  • Adapted quickly to changing menus and special requests from guests.
  • Resolved customer complaints efficiently, ensuring positive dining experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bar Server

Embassy Suites
Panama City Beach, FL
06.2026 - Current
  • Delivered exceptional customer service in high-pressure.
  • Processed customer orders efficiently using POS systems, ensuring accuracy in transactions.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
  • Reduced order wait times by quickly processing transactions using point-of-sale systems.

Summary

Dynamic bar server with a proven track record at Embassy Suites, excelling in customer service and efficient order management. Expert in POS systems and multitasking, I enhanced guest satisfaction by streamlining drink preparation and resolving complaints swiftly, contributing to a positive and organized bar environment. I am willing to learn quickly and fit to team as well.

Overview

1
1
year of professional experience

Education

Bachelor of Science - European Integrations And Regional Development.

Comenius University in Bratislava
Bratislava, Slovakia
06.2026

Skills

Multitasking efficiency

Workplace safety

Teamwork orientation

Cleanliness standards

Menu memorization

POS system operation

Beverage preparation

Order management

Alcohol safety

Excellent customer service

Efficient multitasking

Organization and planning

Cash handling expertise

Professional appearance

Order accuracy

Guest needs assessment

Menu presentation

Drink order management

Teamwork

Teamwork and collaboration

Languages

English
Full Professional
Serbian
Native or Bilingual
Slovak
Native or Bilingual
Croatian
Native or Bilingual
Czech
Professional Working
German
Limited Working

Timeline

Bar Server

Embassy Suites
06.2026 - Current

Cashier

St Joe Company
06.2025 - 09.2025

Server

St Joe Company
06.2025 - 09.2025

Bachelor of Science - European Integrations And Regional Development.

Comenius University in Bratislava
Gustav Valentik