Dayna Neel
Lehi,Utah
Summary
Dynamic Medical Assistant with extensive experience excelling in patient care, coordination and phlebotomy. Proven compassionate relationships with patients. Recognized for quick problem-solving skills and effective communication, enhancing overall patient satisfaction and operational efficiency.
Overview
19
19
years of professional experience
Work History
Medical Assistant/Lead Hormone Coordinator
Avanti Medical Center
06.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for hormone office visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and help with any patient needs.
- Taught patients about medications, procedures, and care plan instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted nurse practitioner in pellet insertions, including preparing procedure room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Phlebotomy and preparing blood specimens to be sent to lab.
Medical Assistant/Treatment Coordinator
Belle Medical
01.2018 - 05.2018
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explained treatment choices to patients and helped determine best options.
- Conducted interviews with patients to discuss health history, objectives and concerns.
- Delivered excellent patient experiences and direct care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and help with any patient needs.
- Coordinated care for patients before and after liposuction treatments.
- Conducted precise measurements to ensure accuracy pre and post operation.
- Ensured accurate transmission of patient care data to providers.
- Contributed to efficiency in lipo procedure room.
- Maintained sterilization standards for all instruments.
- Procedure room set up and clean up.
Medical Assistant
Intermountain Healthcare
01.2007 - 10.2017
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
Education
High School Diploma -
Lehi High School
Lehi, UT05-1999
Medical Assistant Program
Mountain Land Applied Technology Center
Orem, UT 08-1999
Skills
- Patient-focused care
- Medical office administration
- Phlebotomy
- EMR / EHR
- Reliable team player
- Inventory and supply management
- Medical office management
- Professional bedside manner
- Adaptable
- Medical terminology knowledge
- Clinical operations
- Equipment sterilization
- Patient care coordination
- Patient scheduling
Timeline
Medical Assistant/Lead Hormone Coordinator
Avanti Medical Center
06.2018 - Current
Medical Assistant/Treatment Coordinator
Belle Medical
01.2018 - 05.2018
Medical Assistant
Intermountain Healthcare
01.2007 - 10.2017
High School Diploma -
Lehi High School
Medical Assistant Program
Mountain Land Applied Technology Center