Dayna Robbins
Frisco,CO
Summary
Proven Sales Specialist with a track record of increasing market share by 100% within 6 months at Lucky Turtle through exceptional customer relationship building and problem-solving skills. Excelled in customer service and interpersonal communication, securing lasting business relationships with key clients, including notable success at Eli Lilly. Demonstrates superior ability to maintain client satisfaction and drive revenue growth. Office professional with the skill and patience to offer office based patients the treatment and ease of visit they deserve. Works very well with others .
Overview
18
18
years of professional experience
Work History
Sales Representative
Lucky Turtle
Frisco, CO
10.2016 - 01.2024
- Sales Representative for craft medical cannabis company
- Generated leads and created client base
- Steadily increased sales through onsite and virtual customer interactions
- Increased market share in large territory by 100% in 6 months
- Able to maintain market share and keep business by building solid relationships through communication and follow up
- Provided customer and staff education
- Increased sales revenue by identifying and targeting high-potential accounts.
- Quick problem solving to ensure continued success with customers.
- Supervisor time management and planning skill set.
Front Office Assistant
Advanced Foot Care Podiatry
08.2010 - 09.2016
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Responsible for patient education
- Scheduled appointments promptly and courteously
Sales Specialist
Eli Lilly
01.2006 - 07.2010
- Built solid client base with prescribing physicians.
- Educated doctors and staff on disease state and therapeutic options
- Built strong client relationships through consistent communication and effective problem solving.
- Thorough crm and call note recording for accurate sales determination
- Self motivated but open to manager suggestions
- Superior relationship building created lasting business relationships
Education
Bachelor Of Arts - English
Rutgers University
01.1995
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Problem solving
- Team oriented
Timeline
Sales Representative
Lucky Turtle
10.2016 - 01.2024
Front Office Assistant
Advanced Foot Care Podiatry
08.2010 - 09.2016
Sales Specialist
Eli Lilly
01.2006 - 07.2010
Bachelor Of Arts - English
Rutgers University