Dayna Sweeney
Bay Shore
Summary
Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
E-Commerce Personal Shopper
Whole Foods Market Inc
Lake Grove
07.2022 - Current
- Acclimated to company-wide merger promptly and efficiently
- Listens to customer needs to identify and recommend best products and services
- Provides product recommendations to customers
- Greets customers and answered inquiries about products, services, and store policies
- Assists teammates with daily tasks during peak periods
- Upholds exemplary standards of food safety protocol
- Contributes significantly during early morning peak hours, shaping atmosphere for entire day
- Maintains top performance ratings, reflected in consistently strong year-end outcomes
- Acknowledged by leadership during annual reviews for significant contributions and impact
- Proficient at responding to change
E-Commerce Personal Shopper
Amazon
Lake Grove
05.2020 - 07.2022
- Secured and stored items until customer pickup
- Suggested comparable products to replace out-of-stock items
- Processed online orders quickly and accurately
- Identified needs of customers promptly and efficiently
- Completed day-to-day duties accurately and efficiently
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
- Contributed to a positive and productive team culture through strong communication and reliability
- Used handheld devices and retail software to locate, scan, and process items for customer orders in a fast-paced environment
- Leveraged order management systems to ensure timely and accurate fulfillment of online grocery purchases
Education
Accredited License Practical Nursing Certificate - Nursing
Suffolk County Community College
Riverhead, NY12-2024
Associate of Arts -
Suffolk County Community College
Selden, NY05-2022
High School Diploma -
Hauppauge High School
Hauppauge, NY06-2020
Skills
- Time management
- Customer advocacy
- Attention to detail
- Communication skills
- Team collaboration
- Adaptability
- Dependability
- Positive attitude
Affiliations
- Suffolk County Community College Nursing Club
- Lighthouse Mission Volunteer
Certification
- Licensed Practical Nurse (License #352685)
- BLS Certification
- Narcan Administration
Clinical Experience
Acadia Nursing and Rehabilitation - Riverhead, NY
Long-Term Care Unit and Rehabilitation Unit
- Performed basic patient care, assisting with daily living activities, such as bathing, dressing, and grooming
- Monitored and recorded vital signs including blood pressure
- Promoted safety and fall prevention
The Bristal Assisted Living - Holtsville, NY
Assisted Living Unit and Memory Care Unit
- Assisted with memory-enhancing activities and therapeutic interventions to maintain mental function and independence
- Monitored cognitive well-being while ensuring safety and comfort
- Encouraged participation in daily enrichment activities
Long Island Head Start - Medford, NY
Early Childhood Education Setting
- Performed health screenings including hearing and vision exams
- Recorded height, weight and monitored vital signs
- Interacted with children throughout their daily schedules, including learning, play, meals, and rest time
St. Charles Hospital - Port Jefferson, NY
Med-Surg Floor and Labor and Delivery Floor
- Assisted in the care of patients with a variety of acute and chronic conditions, including post-operative recovery
- Observed and participated in medication administration
- Gained exposure to the NICU, observing care of premature and medically fragile infants.
- Assisted with postpartum care and newborn assessments
Timeline
E-Commerce Personal Shopper
Whole Foods Market Inc
07.2022 - Current
E-Commerce Personal Shopper
Amazon
05.2020 - 07.2022
Accredited License Practical Nursing Certificate - Nursing
Suffolk County Community College
Associate of Arts -
Suffolk County Community College
High School Diploma -
Hauppauge High School