Open To Work
Veronica McKinstry
Reseptionist
Roseburg,OR
Work Preference
Summary
Dedicated employee with expertise in inventory management and customer engagement. Recognized for attention to detail and a strong work ethic, consistently meeting deadlines while enhancing customer experiences through personalized service.
Overview
7
7
years of professional experience
Work History
E-Commerce Personal Shopper
Fred Myer
Roseburg, OR
11.2022 - Current
- Curated personalized shopping experiences based on customer preferences and purchase history.
- Utilized inventory management systems to track product availability and optimize selections.
- Ensured high levels of customer satisfaction through proactive communication and problem resolution.
- Collaborated with store teams to streamline order fulfillment processes and improve delivery times.
- Offered tailored recommendations to enhance product discovery and increase sales opportunities.
- Conducted quality checks on selected items to guarantee freshness and compliance with standards.
- Trained new team members on e-commerce best practices and operational procedures for efficiency improvement.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
Child Caregiver
Kizrah Benfit
Roseburg, OR
01.2020 - 06.2024
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed and implemented age-appropriate educational programs to promote learning and development.
- Coordinated meal preparation and nutritional planning according to dietary guidelines.
- Fostered positive relationships with families, providing regular updates on child progress and behavior.
- Managed behavioral issues through effective communication and conflict resolution techniques.
- Evaluated individual needs of children to tailor activities that support their growth and interests.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Established daily routines to provide structure and predictability for children under care.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
Fabricator of Specialty Products
VT Industries
Roseburg, OR
02.2019 - 01.2021
- Operated various fabrication machinery, ensuring adherence to safety standards and quality specifications.
- Collaborated with team members to optimize production processes, reducing waste and enhancing efficiency.
- Trained new staff on equipment operation and safety protocols, fostering a culture of safety awareness.
- Implemented quality control measures, inspecting finished products for compliance with industry standards.
- Maintained inventory levels of raw materials, coordinating with suppliers to ensure timely availability.
- Assisted in troubleshooting equipment issues, minimizing downtime through prompt resolution efforts.
- Fabricated components and structures following customer requirements.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Ensured a safe working environment by adhering to safety protocols and maintaining properly functioning equipment.
- Maintained clean and organized working environment to promote safety and efficiency.
- Provided training and mentorship for new hires, fostering a positive team dynamic and promoting skill development.
- Inspected equipment and materials to verify safety and quality standards.
- Collaborated with team members to complete projects accurately and quickly.
Laborer
VT Industries
Roseburg, OR
11.2018 - 02.2019
- Maintained clean and organized work environment to enhance safety standards.
- Assisted team members in executing daily tasks effectively and efficiently.
- Implemented best practices for material handling and waste reduction.
- Collaborated with colleagues to identify areas for workflow improvement.
- Conducted routine equipment inspections to minimize downtime and enhance reliability.
- Trained new hires on safety protocols and operational procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Education
High School Diploma -
High School Diploma -
Sedro Woolley High
Sedro-Woolley, WA11-1992
Skills
- Client relationship building
- Inventory management proficiency
- Documentation and reporting
- Customer service
- Attention to detail
- Planning and organization
- Upbeat and outgoing attitude
- Verbal and written communication
- Product knowledge
- Strong interpersonal skills
- Strong work ethic
- Multitasking and organization
- Answering phones
- Database management
- Valid Driver's license
- Light housekeeping
- Clean driving record
- Calendar management
- Teamwork and collaboration
- Problem-solving
- Time management
Accomplishments
- Supervised team of 3 to 5 staff members regulary.
Timeline
E-Commerce Personal Shopper
Fred Myer
11.2022 - Current
Child Caregiver
Kizrah Benfit
01.2020 - 06.2024
Fabricator of Specialty Products
VT Industries
02.2019 - 01.2021
Laborer
VT Industries
11.2018 - 02.2019
High School Diploma -
High School Diploma -
Sedro Woolley High