Marine Martinez
Fort Lupton,CO
Overview
8
8
years of professional experience
Work History
E-Commerce Personal Shopper
King Soopers
11.2020 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Streamlined order processing and fulfillment by implementing appropriate substitutions, out of stock items, and proper customer service.
Child Care Specialist
Respite Care Inc
08.2022 - 03.2024
- Fostered strong relationships with parents by addressing concerns promptly and professionally.
- Achieved timely completion of daily tasks while balancing multiple priorities related to child supervision, meal preparation, and activity planning.
- Ensured adherence to licensing regulations by maintaining accurate records and documentation for inspections.
- Continuously assessed program efficacy based on feedback from parents, colleagues, administrators, adapting curriculum accordingly.
Customer Service Employee
Walmart
06.2018 - 11.2020
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Collaborated with cross-functional teams to address complex customer concerns, delivering comprehensive solutions.
- Reduced customer complaints by implementing new customer service protocols and staff training.
- Assisted clear communication skills and positive language to answer customers questions as thoroughly through returns and mo ey servies.
Pizza Maker
Little Caesars Pizza
09.2016 - 02.2017
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Assisted clear communication skills and positive language to answers customers questions as thoroughly as possible.
Education
Bachelor of Science - Human Development And Family Studies
Colorado State University
Fort Collins, CO05.2023
High School Diploma -
Fort Lupton High School
Fort Lupton, CO05.2018
Skills
Flexible Schedule
Customer Service
Relationship Building
Strong Work Ethic
Childcare experience
Order Processing Efficiency
Online platform navigation
Client Relationship Building
Product Knowledge Expertise
Timeline
Child Care Specialist
Respite Care Inc
08.2022 - 03.2024
E-Commerce Personal Shopper
King Soopers
11.2020 - Current
Customer Service Employee
Walmart
06.2018 - 11.2020
Pizza Maker
Little Caesars Pizza
09.2016 - 02.2017
Bachelor of Science - Human Development And Family Studies
Colorado State University
High School Diploma -
Fort Lupton High School