Patrick Hibler
Chicago,IL
Summary
Enthusiastic employee with knowledge in email account setup. Skilled in task prioritization, exemplary customer service and troubleshooting. Highly skilled IT Technician with robust background in troubleshooting, software and hardware installation, and network support. Display strong abilities in problem-solving, customer service, and technical communication. Proven track record of enhancing system performance and reducing downtime across various work settings. Known for adapting quickly to new technologies and mastering innovative tools.
Overview
2
2
years of professional experience
Work History
IT Technician
The Chicago Bears Assiocation
Lake Forest, Illinois
02.2024 - 09.2024
- Directed setup and oversight of enterprise application permissions.
- Managed decommissioning of obsolete computer systems.
- Developed a system to capture players' medical data via Adobe Forms.
- Set up computers for over 50 new employees, ensuring immediate operational readiness.
- Oversaw email filtering processes to maintain uninterrupted communication flow.
- Addressed numerous IT issues successfully, surpassing 100 assignments.
- Installed networking cables plus telephone connections.
- Managed onboarding and offboarding for more than 30 employees streamlining transitions.
IT Consultant
Loop Learning Center
Chicago, Illinois
04.2022 - 01.2024
- Secured reliable functionality of educational technology tools for children.
- Addressed and fixed IT issues faced by administrative personnel.
- Integrated gaming platforms tailored for young adult audiences.
- Integrated various IT languages and formulated relevant questions.
- Handled technical issues related to Microsoft Office suite applications including Excel, Word, and PowerPoint.
- Evaluated the organization's technology to recommend upgrades for hardware and software.
- Advised on effective use of available resources to boost productivity.
Education
Some College (No Degree) - Information Technology
Year Up
Chicago, IL10-2024
Coursera
Chicago, IL01-2021
Skills
- Help Desk Support
- Technical Support Management
- Mobile Fleet Management
- Troubleshooting and Diagnostics
- IT Technical Support
- Mobile Device Management
- Audio-Visual Equipment Oversight
- Network Issue Resolution
Timeline
IT Technician
The Chicago Bears Assiocation
02.2024 - 09.2024
IT Consultant
Loop Learning Center
04.2022 - 01.2024
Some College (No Degree) - Information Technology
Year Up
Coursera
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