Daynia Johnson
TCW
Savannah,GA
7
years of professional experience
Detail-oriented Benefits and Administrative Professional with 5 years of experience supporting employees, resolving benefits and payroll inquiries, processing disability leave claims, maintaining regulatory compliance, and managing confidential information. Experienced in reviewing information for accuracy, identifying discrepancies, preparing detailed reports, and communicating with employees and internal teams to resolve complex issues. Proven ability to manage multiple priorities in fast-paced, production-driven environments while maintaining accuracy, efficiency, and attention to detail. Strong background in benefits administration, employee relations, compliance, customer service, and problem-solving.
Work History
COMMERCIAL TRUCK DRIVER
11 Months- Manage multiple daily assignments while maintaining accuracy, efficiency, and strict adherence to established procedures and deadlines.
- Review delivery documentation and tickets to verify accuracy and prevent discrepancies or delivery errors.
- Maintain detailed records of hours, mileage, rest periods, fuel consumption, and other required information.
- Communicate with dispatch and other stakeholders to resolve issues involving delays, route changes, vehicle concerns, and delivery requirements.
- Follow DOT regulations, company policies, safety requirements, and applicable transportation regulations.
- Analyze routes and use GPS and route-planning tools to improve efficiency and manage time effectively.
- Inspect vehicles and identify potential issues requiring corrective action.
- Demonstrate strong attention to detail while handling time-sensitive assignments and maintaining accurate documentation.
LEGAL ASSISTANT
2 Years 7 Months- Reviewed case files and supporting documentation for accuracy and information relevant to case strategy.
- Managed confidential and sensitive client information in accordance with legal standards and firm procedures.
- Identified and followed up on discrepancies, missing information, and documentation requirements.
- Prepared detailed correspondence, reports, billing statements, and case-related documentation.
- Managed multiple cases, deadlines, appointments, hearings, and assignments simultaneously while maintaining accuracy.
- Communicated with clients and internal teams to obtain information and resolve non-legal inquiries.
- Coordinated deadlines and maintained accurate records using case management software.
- Prepared and organized documentation and evidence for legal proceedings.
- Summarized depositions, arbitrations, and trial transcripts for attorney review and case strategy.
- Conducted conflict checks and followed established firm policies and procedures.
- Coordinated subpoenas and other legal documents while ensuring required information was properly processed.
- Demonstrated strong attention to detail when reviewing sensitive documentation and preparing materials for attorneys.
BENEFITS ENROLLMENT SPECIALIST
3 Years 5 Months- Managed employee benefits inquiries and provided accurate information regarding benefit plans, eligibility, policies, and procedures.
- Reviewed and analyzed disability leave claims to support accurate processing and compliance with applicable requirements.
- Investigated and resolved employee inquiries involving payroll and benefits discrepancies.
- Coordinated open enrollment activities while managing high volumes of employee questions, documentation, and deadlines.
- Developed educational materials to help employees understand benefit plans, coverage options, and applicable policies.
- Prepared detailed reports regarding compensation and benefits expenditures for management review.
- Monitored regulatory and legislative changes affecting compensation and benefits to support organizational compliance.
- Coordinated with HR teams and other stakeholders to resolve complex benefits-related issues.
- Maintained confidential employee information while exercising discretion and following established policies and procedures.
- Communicated with employees regarding benefits and compensation issues and provided clear explanations of plan features and options.
- Reviewed information for accuracy and identified discrepancies requiring follow-up or resolution.
- Managed multiple priorities while maintaining accuracy, professionalism, and timely completion of assignments.
- Served as a resource to employees and internal teams by explaining benefits processes and assisting with problem resolution.
Education
Certificate - Commercial Truck Driver
Bachelor of Arts - Criminal Justice
Certified Nursing Assistant - CNA
Skills
Benefits Administration | Claims & Leave Review | Regulatory Compliance | Customer Relations | Employee Relations | Documentation Review | Discrepancy Resolution | HRIS Knowledge | Report Writing | Analytical Skills | Time Management | Strategic Planning | Confidential Information | Problem Solving | Data Analysis | Policy & Procedure Compliance | Communication
Core Competencies
- Benefits Administration
- Claims & Leave Review
- Eligibility & Documentation Review
- Regulatory Compliance
- Discrepancy Resolution
- Customer & Employee Service
- Confidential Information Management
- Problem Resolution
- Data & Report Analysis
- Attention to Detail
- High-Volume Work Environments
- Time Management
- Multiple Assignment Management
- HRIS Knowledge
- Employee Benefits
- Written & Verbal Communication
- Policy & Procedure Compliance
- Cross-Functional Collaboration
Timeline
COMMERCIAL TRUCK DRIVER
TCW
09.2025 - CurrentRead More
BENEFITS ENROLLMENT SPECIALIST
Hyundai Glovis
04.2022 - 09.2025Read More
LEGAL ASSISTANT
Farah & Farah
08.2019 - 03.2022Read More
Savannah Technical College
Certificate from Commercial Truck Driver
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Saint Leo University
Bachelor of Arts from Criminal Justice
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Savannah Technical College
Certified Nursing Assistant from CNA
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