DAYRA GOMEZ

• Oversees daily clinic operations, ensuring compliance with regulatory standards and organizational policies.
• Oversees evening program activities, including scheduling providers, and patients, preparing monthly and quarterly reports on patients, services, and finances.
• Managed staff schedules, optimizing resource allocation to maintain operational efficiency.
• Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
• Hired, trained and supervised employees to maintain team of high performers.
• Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
• Utilized data analysis tools to track key performance indicators, identifying areas for improvement and driving continuous growth in clinic success.
• Coordinated community outreach efforts to promote health education and build strong connections between the clinic and local residents.
• Implements strategies for bad debt collection and managing patient balances to optimize revenue and enhance financial stability.
• Provides periodic reports on the program, outputs, and finances.
• Monitors supply, inventory, and maintenance of equipment, and maintains records as needed.

Currently, I provide front-desk support in a fast-paced, community-focused environment, serving the general public with professionalism, respect, and cultural sensitivity.

• Front desk operations, ensuring a welcoming environment for clients and visitors.
• Greet clients, manage phone calls, and schedule appointments in both English and Spanish.
• Verify basic client information, assist with intake processes, and ensure accurate documentation.
• Coordinated appointment scheduling, optimizing staff availability and client needs.
• Maintain confidentiality and professionalism while handling sensitive information.

• Led the strategic disposition of acquired properties, managing pricing strategies, negotiations, and end-to-end sales processes.
• Provided operational and executive support, including calendar management, agenda coordination, and strategic reporting.
• Built and maintained strong relationships with investors and stakeholders through clear, transparent communication.
• Supported marketing efforts through social media management, digital content creation, and advertising assistance.
• Ensured accurate recordkeeping and compliance with internal processes and deadlines to drive operational efficiency.

• Managed community programs focused on sustainable development and resilience in areas affected by environmental and humanitarian crises.
• Planned, implemented, and supervised projects serving populations impacted by violence and forced displacement, working closely with vulnerable communities.
• Monitored program performance, regulatory compliance, and social impact, ensuring effectiveness and accountability.
• Prepared analytical reports and technical documentation for internal leadership and external stakeholders, including donors and government entities.

• Conducted geological and environmental compliance monitoring for large-scale mineral exploration and extraction projects.
• Performed on-site geological inspections, technical assessments, diagnostics, and risk management inventories related to mining operations.
• Prepared and issued 100% of geological technical reports supporting the evaluation of preventive measures in environmental sanctioning procedures.
• Verified compliance with environmental obligations established in Environmental Management Plans (EMP) and Environmental Licenses through detailed field inspections and technical reporting.
• Performed geological review and evaluation of Environmental Impact Assessments (EIA) for mining projects and other initiatives requiring geological input for environmental licensing.
• Reviewed, analyzed, and validated Environmental Compliance Reports to ensure adherence to environmental and geological regulations.